Best Western Le Galice
(Aix en Provence)
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Within a short stroll from the historic centre of Aix-en-Provence, the Best Western Le Galice offers the perfect mix of modern design combined with more traditional touches and an excellent standard of service. With easy access from the local SNCF station, 15 minutes from the TGV High Speed rail link from Paris and 25 minutes from Marseille Airport getting here is simple. Aix-en-Provence is one of the most vibrant towns in the South of France with amazing architecture, a real cafe culture in the summer and of course some of the best food and wine in the world!
Featuring 90 comfortable rooms, the Best Western Le Galice is a home away from home. All rooms feature individually controlled air conditioning, TV's, safety deposit boxes and tea/coffee making facilities and, as you would expect, each have a little French flair.
During the summer months guests can laze by the pleasant outdoor swimming pool complete with terrace bar and restaurant whilst soaking up the Provencal sun. During cooler months the hotel features and indoor bar and restaurant together with a comfortable lobby. The Best Western Le Galice also offers guests exploring the region by car underground parking (additional charges may apply). The hotel is truly a gem in the heart of Provence.
To view our full selection of accommodation in Provence, view our hotels in Provence page.
TripAdvisor Traveller Rating
- Overall: based on 517 reviews
- Sleep Quality:
Sad, dreary and not worth it
Stay Date: 11/2016, Lillyput918 wrote this review.
So many things are just wrong about this hotel. The lobby area is ok but that's the only good thing I can say about this hotel. Our room was dark and dreary. Everything was brown and the poor lighting in the room didn't help. It was clean. When we a… See more
So many things are just wrong about this hotel. The lobby area is ok but that's the only good thing I can say about this hotel. Our room was dark and dreary. Everything was brown and the poor lighting in the room didn't help. It was clean. When we arrived we were told the restaurant was closed. There was no mention of this on the website. So, after a long day of driving we had to head out to find something to eat. We ended up at McDonald's as most restaurants were closed. Back at the hotel the front desk personnel were often MIA. The parking garage was a nightmare that we paid an extra 15 euros for. The breakfast was so bad. The scrambled eggs tasted like water and again this was an extra cost of 12,50 each. I could go on and on about this terrible hotel but I'll just end it here by recommending that you find another hotel for your stay in Aix-en-Provence. Collapse
Excellent. Breakfast expensive but very good.
Stay Date: 09/2016, aquarius19602016 wrote this review.
Pool view is manifique. Top roof situated. Close to inner city and harbour restaurants. Parkplace possible. Early cheap breakfast possible 05:30-7:30 7€. Normal breakfast is € 16 expensive but very good. Breakfast is Opposite hotel. Very nice. Beach … See more
Pool view is manifique. Top roof situated. Close to inner city and harbour restaurants. Parkplace possible. Early cheap breakfast possible 05:30-7:30 7€. Normal breakfast is € 16 expensive but very good. Breakfast is Opposite hotel. Very nice. Beach 20 minutes walk to the left; gualangue to the right also 20 minutes. Very doable by foot. Collapse
Stay Date: 08/2016, Mark N wrote this review.
Stayed there for two nights. The staff were among the friendliest French people I have met. Not being fluent in French I had been expecting difficulties, however the staff I dealt with either spoke perfect English or had their colleagues to assist.
Stayed there for two nights. The staff were among the friendliest French people I have met. Not being fluent in French I had been expecting difficulties, however the staff I dealt with either spoke perfect English or had their colleagues to assist. Collapse
Oh dear, of dear, only if you have to...
Stay Date: 07/2016, budgetfussy wrote this review.
We stayed here for three nights. It was one of the few hotels in Aix with a pool, that was reasonably affordable and not in the middle of nowhere. All other hotels near the centre with pools were very expensive. Yet, I did not quite expect such a fi… See more
We stayed here for three nights. It was one of the few hotels in Aix with a pool, that was reasonably affordable and not in the middle of nowhere. All other hotels near the centre with pools were very expensive. Yet, I did not quite expect such a fiasco. We were allocated a room with a view over the car park. I went bak to reception to state that we paid extra for a poolside room. The lady said that is not what her booking form said. My reply was that it was not my problem, but that we specifically paid more. Reluctantly they moved us to a room overlooking the pool(view massively overrated). Anyway, when I got back with the new key card, it didn't work, so I had to traipse back to reception again. Our original requests to have two key cards, which is generally the norm everywhere in the world if you are two guests, were denied. The reason for only one key card was that they didn't have any more....... (one can generally buy these key cards 500 to a box, and they certainly don't have 500 rooms) The reception staff was poor from start to finish. As it was extremely hot, I went to ask for an extra bed sheet, as the duvet in the room would have been too hot. I was told, "NO BED SHEET", just like that. I was surprised, as I didn't think it was a huge request. Eventually the lady on reception wrote my room number down with a huge sigh. They then brought it. It turned out to be a duvet cover. So again I had to go and explain that it was too hot for a duvet, and that I would an extra bed sheet to sleep under. They could not understand by I didn't want a duvet cover. Only then did they bring the correct item. When going to reception on several occasions, there wold be no one there, and the reception staff could be heard chatting in the back office. Several times some French guests would shout at the closed door, and then the staff would appear with no apology whatsoever. The second day, after a long day, we got to the room, and again the key card did not work. By now it was getting a bit long in the tooth. The second last day I was using the pool in the morning. The toilet by the pool and outside restaurant was out of order, and the sign said to use the lobby toilets. When then going to the lobby toilets, it had no toilet paper. This is just poor. First of all, all their conference rooms were booked, so the lobby toilets would get used a lot more. But the fact is that almost any hotel in the world has an hourly toilet check for lobby toilets, to make sure they are stocked and cleaned. Here, they just don't care. So again, I had to speak to reception to tell them there is no toilet paper. The bathroom in our room(406) had these big dirty marks on it, with some of the tiles white, and the others grey with dirt. It seriously needed a good deck scrubber. The only good things about this hotel is the comfortable beds, and the pool. As it gets extremely hot in Provence in the summer, a cooling dip in the pool after a hot day was very nice. But that's about it. The pictures of the rooms on booking sites are not accurate, as we had furniture that looked straight from the seventies in our room. If this hotel just gets the basics right, and teach the staff the basics in customer services and manners, they will make a lot of progress. If in Aix at any different time of year, I would certainly not stay here. There is a lot of hotels closer to town. The wifi was free, but one had to sign in again every 3 hours. Also, it did NOT allow apps like whatsapp to work, which it very poor. They probably don't care much about normal guests, as it seemed they do a lot of business with tour groups staying one night at a time, and their conference rooms. Collapse
Good for short trip
Stay Date: 06/2016, londoner810508 wrote this review.
Gotel was a bit away from the central, i was with a car so it was fine for me. Rooms were wide and nice, bathroom was also big and nice. not really new furnitures but not old either staff was nice and kind, they helped a lot. For a business trip it … See more
Gotel was a bit away from the central, i was with a car so it was fine for me. Rooms were wide and nice, bathroom was also big and nice. not really new furnitures but not old either staff was nice and kind, they helped a lot. For a business trip it was good, i found what i expect. Collapse
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