Best Western Kom
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The 3* Best Western Kom Hotel enjoys a central Stockholm location, and is certified as an environmentally friendly hotel by Ecolabel. As well as this, the hotel is owned by YMCA Central, a non-profit making organisation, and all profits go into the YMCA Central’s child and youth services. Drottninggatan shopping area is just a short walk away, and the Rådmansgatan metro station is also close by giving excellent access to all of Stockholm’s attractions.
The 143 guest rooms at Best Western Kom Hotel provide bright and spacious accommodation, and all have flat screen televisions and Wi-Fi connectivity.
Guests can enjoy a complimentary extensive buffet breakfast each morning and a small selection of refreshments are available free of charge in the hotel lobby bar, where guests can also purchase light meals and snacks. The gym facilities and steam room are available free of charge for guests of the hotel to use.
To view our full selection of accommodation in Stockholm, view our hotels in Stockholm page.
TripAdvisor Traveller Rating
- Overall: based on 758 reviews
- Sleep Quality:
friendly staff and great breakfast
Stay Date: 10/2016, erinf578 wrote this review.
the room was an OK size for three adults and the staff was knowledgeable in assisting this first time visitor to such a great city. the breakfast was good and food seemed fresh. the location seemed out of the way at first but once I got my bearings… See more
the room was an OK size for three adults and the staff was knowledgeable in assisting this first time visitor to such a great city. the breakfast was good and food seemed fresh. the location seemed out of the way at first but once I got my bearings realized it is well located. the area is quite and not far from the main shopping district and public transportation Collapse
Beware of the pickpockets in the lobby hotel
Stay Date: 10/2016, jkerd wrote this review.
I'm disappointed at the hotel management at Kom Hotel (Best Western). I was robbed by a gang of the pickpockets in the hotel lobby while sitting in the sofa about 2 meters away from the reception counter waiting for breakfast to be opened at 7:20. … See more
I'm disappointed at the hotel management at Kom Hotel (Best Western). I was robbed by a gang of the pickpockets in the hotel lobby while sitting in the sofa about 2 meters away from the reception counter waiting for breakfast to be opened at 7:20. There were 3 men, one of them used a trick of dropping a package of facial tissue paper to deviate my attention, the other guy standing next to the counter by the receptionist gave a signal to the guy standing behind me to grab my bag. The whole action was done so quickly, I didn't realized that my bag was gone until the last men who asked if I dropped a facial tissue put the facial tissue back in his pocket and rushed out. I couldn't believe that it happened right in front of the hotel staff and they didn't seem to take any quick action to protect their customer even though they were not busy since there were no guests around at that time unless I asked them to help me. Also the security at this hotel is very lax. The signs warning guests about pickpockets were very small less than A4 paper size and only placed by the computer and door to the breakfast room. These signs are unnoticeable. I will definitely not stay at this " Best Western Kom Hotel" in Stockholm again! Collapse
Standard room and good service
Stay Date: 10/2016, Mimjfd wrote this review.
Rooms are clean and well equipped but a bit too dark, mine had only a small window and natural light was not enough. At the reception you can find an area with hot beverage free of charge, fantastic when you come back in wintertime. Breakfast stand… See more
Rooms are clean and well equipped but a bit too dark, mine had only a small window and natural light was not enough. At the reception you can find an area with hot beverage free of charge, fantastic when you come back in wintertime. Breakfast standard with more salty than sweet food. Overall a good service. Collapse
Overall good value and great service
Stay Date: 09/2016, sueheim wrote this review.
First the good... the reception staff is excellent! They go out of their way to be accommodating and friendly and for that reason alone this hotel gets five stars! Every single person I spoke with at the front desk, both to change rooms, whenever I h… See more
First the good... the reception staff is excellent! They go out of their way to be accommodating and friendly and for that reason alone this hotel gets five stars! Every single person I spoke with at the front desk, both to change rooms, whenever I had a question or needed assistance, for laundry, whatever... absolutely the best! The breakfast buffet was also awesome, with a wide variety of foods that even THIS vegetarian found delicious. You can tell it was a great breakfast because it was usually crowded from the moment the doors opened, too (although there was plenty of seating, even during the most crowded of times on the weekends). I didn't try the crepe/pancake/waffle station (or whatever that was), but the breads, cereals, yoghurt, fruits & veg, cheeses, etc. And coffee. Plenty of hot coffee and brewed often! As in most of Sweden, this is serve yourself and clear yourself, and once others recognized that fact, things went fairly smoothly. Laundry, btw, is super quick... drop it off at the desk by 9am and it's back that same day. It's not in your room though, you do have to ask for it at the front desk. I didn't hang out in the lobby area, but it looked as if it could be comfy because I often saw others hanging out there. Coffee/tea is available in the lobby at all hours. WiFi is free and I never had a problem connecting in any of the common areas, or in my room. I think the location of this hotel is fairly central, as it was easy to get to the train station, and plenty of restaurants were nearby. (It was close to my office, so that was all that mattered to me!) Now the less than great... this is a (I think) fairly typical European hotel. I had just stayed in a 5-star luxury hotel and had the shock when I realized the room I was originally booked in (I think an economy room) didn't have shelves or drawers, or much in the way of anywhere to hang clothes. I was going to be there for 8 nights, and I didn't want to live out of my suitcase for that many nights, so I managed to get my room changed. If you aren't going to be there long, or you don't have a lot of luggage (which I did, as I was traveling for both business and pleasure, plus I knew I'd be freezing cold in Sweden and Finland so I packed heavy clothing), this might not be an issue. For me, it was. But the staff was super helpful and all was ultimately resolved. Again, five stars for service!! Also, the temperature in the room is set for all rooms, and again, I was cold (I live in southern California, and I was just resigned to freezing in Stockholm). However, I was able to obtain a small space heater, and using that intermittently while I was in the room definitely enabled me to warm the room a bit so I was comfortable. Amenities in the room are a bit stripped down (soap in the shower and soap at the sink), but there is a teapot so you can make (instant) coffee and tea. If you like brewed coffee, you can bring your own filtered coffee. And oddly enough, while I couldn't get a feather pillow, I slept soundly every single night I was there!!! Either I was exhausted from walking miles every day (I forgo much of the transportation with my SL card for the exercise I gained by walking!), or the bed was just *that* comfortable! I'd definitely recommend the Best Western Kom. Yes, it's up a bit of a hill, but it's only a short block up if you're coming from that direction (I think the south-west?). If you're coming from the opposite direction, you can walk thru the church grounds, and it's a bit downhill! Collapse
Comfortable weekend in Stockholm
Stay Date: 08/2016, Carolyn M wrote this review.
My 3 kids and I shared a cozy room with drop down bunks. The staff was friendly and helpful. Mostly comfy beds. Minor issues (one lower bunk was hard. Shower leaked onto bathroom floor.) Plenty of choices for breakfast. Easy walk to the metro a… See more
My 3 kids and I shared a cozy room with drop down bunks. The staff was friendly and helpful. Mostly comfy beds. Minor issues (one lower bunk was hard. Shower leaked onto bathroom floor.) Plenty of choices for breakfast. Easy walk to the metro and bus lines. Collapse
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