Best Western Claydon Country House Hotel
(Ipswich) 3 3 Star:
Per Person Per Night
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Convenience in a country house! Space in stylish surroundings! BEST WESTERN Claydon Country House Hotel offers guests a double whammy of reasons to visit! Ideally located near Ipswich, situated just off the A14 and only five miles to the north west of the town centre, we pride ourselves on perfection, striving to make you as comfortable as possible throughout your stay. We are never satisfied until you are, so make yourself at home in one of our 36 air conditioned bedrooms, tuck into tastiness in our first class Victorian restaurant and let your cares drift away in our delightful gardens or relaxing lounge bar.
Hotel Facilities & Services
- Total Rooms Number: 36
- Non-Smoking throughout the hotel
- Air Conditioned Public Areas
- Multilingual Staff
- Tea and Coffee Making Facilities
- Room Service Not 24hr: Yes
- Non Smoking Rooms
- Laundry/Dry Cleaning Services
- Parking at Hotel Free: Yes
- Name: Ipswich Train Station
- Distance: 6.1 miles
- Name: Norwich International Airport
- Distance: 42 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Rail Name: Ipswich Train Station Distance: 6.1 miles
- Nearest Airport Name: Norwich International Airport Distance: 42 miles
To view our full selection of accommodation in Ipswich & Area, view our hotels in Ipswich & Area page.
TripAdvisor Traveller Rating
- Overall: based on 282 reviews
- Sleep Quality:
Worst Best Western I have ever been to
Stay Date: 03/2018, Russell B wrote this review.
Firstly I have to say that the Staff are lovely and very tentative, however this being said the room I was given was cold, the bed made noises on every slight movement the bathroom had seen better days and the sink plug wasn’t fit for purpose. I won… See more
Firstly I have to say that the Staff are lovely and very tentative, however this being said the room I was given was cold, the bed made noises on every slight movement the bathroom had seen better days and the sink plug wasn’t fit for purpose. I won’t be staying here ever again and the only reason for the 2 rating was adding one for the breakfast staff who were lovely Collapse
Poor effort all round
Stay Date: 03/2018, Andrew B wrote this review.
So called deluxe room was cold, with a hard mattress, missing light bulb and peeling paint, tired decor and thin worn out towels. Continental breakfast awful, cheap nasty plastic cheese, packet pastries and scruffy table. Staff seemed disinterested a… See more
So called deluxe room was cold, with a hard mattress, missing light bulb and peeling paint, tired decor and thin worn out towels. Continental breakfast awful, cheap nasty plastic cheese, packet pastries and scruffy table. Staff seemed disinterested and the whole atmosphere felt like no one cared Collapse
O.K. Has improved.
Stay Date: 03/2018, Hilary B wrote this review.
This Hotel is better than the last time I stayed around 3 years ago. It has improved in relation to some aspects. The bed was much more comfortable than last time. My room was warm, and if small, was easy to heat up. The Hotel still does not serve fo… See more
This Hotel is better than the last time I stayed around 3 years ago. It has improved in relation to some aspects. The bed was much more comfortable than last time. My room was warm, and if small, was easy to heat up. The Hotel still does not serve food till 7pm at night. The Pub opposite is a bit limited so is not a very good alternative. I would say the Hotel is O.K/good but I did think the new refurbishment a little strange in some respects. The Shower is really poorly designed and much too small. Keeping the old heavy dark wood furniture of ugly dressing table and cupboard in a newly painted room seems very odd when you could re-design with a built in lighter coloured wardrobe and desk unit which would be more practical and aid the room from feeling so small and missing a desk. I advise, if like me, keeping warm is vital, that you ring ahead and ask them to put the heat on in your room before you arrive because the rooms are not heated before arrival and take awhile to heat up. Collapse
Overnight stay in Ipswich
Stay Date: 01/2018, philhough54 wrote this review.
What a little gem this hotel is. Very clean, well equipped and nothing was too much trouble for the friendly and obliging staff. Our delux double room was very comfortable and having been recently refurbished everything was beautifully clean and fres… See more
What a little gem this hotel is. Very clean, well equipped and nothing was too much trouble for the friendly and obliging staff. Our delux double room was very comfortable and having been recently refurbished everything was beautifully clean and fresh, especially the bathroom which had a superb power shower over the bath. Our even meal in the restaurant was excellent with the menu offering a good selection of dishes. The breakfast too also was excellent. The hotel is only a few minutes away from Ipswich and provides an excellent base if you are visit the area. Overall I would not hesitate to recommend the Best Western Claydon and my only regret was our stay was for a single night. Collapse
Not sure about this one...!
Stay Date: 12/2017, AvrilNanton wrote this review.
We stayed at this hotel over the 2017 Christmas period from 24 - 27 Dec. When we arrived (Christmas Eve) the disabled alarm bell was going off and the poor member of staff (there were only 2 members of staff on duty that night!) was frantically tryin… See more
We stayed at this hotel over the 2017 Christmas period from 24 - 27 Dec. When we arrived (Christmas Eve) the disabled alarm bell was going off and the poor member of staff (there were only 2 members of staff on duty that night!) was frantically trying to deal with that and the incoming guests (more people arrived as we waited for the problem to be sorted). Eventually we were given a room but as soon as we entered it, we didn't like it and so asked for another room which was bigger, which we were given. The new room, 207, was upstairs (there's no lift that we could see) and we were informed that it was one of their "newly refurbished" rooms so we thought it would be great to stay in there. It was only slightly bigger than the other room but we decided to accept it. Issues with the room: THE BATHROOM: the shower was just a dribble and not at all hot, the water was very cool even on the hottest temp; the bathroom door where the handle was there was a gap between the handle and the door that you could see right through from one room to the other, they clearly hadn't filled the gap properly; the plastic glasses that we were given, one of them was broken and didn't hold water (we didn't find this out until we were brushing our teeth and about to take our tablets!); there was only one bath towel in the bathroom, we found the other one in the wardrobe in the bedroom! The toilet roll holder fell off the wall at least twice whilst we were there and my husband fixed it back on but it needs looking at. BEDROOM: All looked well at first but it wasn't long before we wanted to recharge our mobile phones only to find that there was only one plug in the room and it was in a very awkward and difficult place to get to. It was under the desk, in fact behind the desk. So we had to move the desk and go under it to get to the plug. Not nice and certainly not customer friendly. The desk cannot be used to sit at as you cannot get your knees under the desk whether you use the piano stool provided or the only other chair in the room. There is a very large mirror on the desk which gets in the way of using the desk to place your own items on and we had to manipulate and manhandle the mirror in order to create space on the desk. The room was dusty in various parts where dusting should have been carried out (e.g. the top of the bed). The wardrobe in the room was very large and when we opened it the door swung open and started to fall off its hinges. All the hinges were very poorly installed and throughout our stay the wardrobe doors would intermittently open. The magnetic holder inside was broken too which didn't help. The hangers were a disgrace. There were plastic flowers in the room which were awful. I don't know why these were there as they were not needed and a total waste of time. The floor boards creaked a lot especially by the window side of the bed and between the bathroom and bedroom. There were a few other silly things wrong with the room not worth mentioning however the hotel has to look at it's safety advice on the back of the door. The room map shows that you turn right when you leave the room in the event of a fire but when you leave the room the door on the LEFT says its a fire exit and as this is the nearest fire exit then you should be using that as an escape route. Before I left the hotel I gave them a long list of my complaints and the things I found wrong with the room but to date have not heard from them about it. THE GOOD THINGS ABOUT THIS HOTEL: the staff were very nice and friendly during our stay - we can't fault them. The food was also good. We had breakfast and Christmas dinner (which was very nice and filling). Great car parking facility, easy to get in and out. If you are staying in this hotel it's about 15 minutes away from Ipswich. Collapse
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