Best Western Brome Grange Hotel
(Norwich (Nr)) 3 3 Star:
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Free night offers
- 7 Nights for 6
- Available 01 May 18 to 31 Dec 18 when staying from 7 to 28 nights
Money Saver offers
- Sunday Night Saver incl Sunday
- Save off Sunday night when staying 3 nights and arriving Friday, Saturday, Sunday
- Valid 01 May 18 to 31 Dec 18
Offers may be subject to change and may only apply to certain room types or may not be valid for all arrival dates. Please check price for your selected dates and room types to see if the above offers apply.
Originally founded in the 16th century as a coaching inn, the Best Western Brome Grange Hotel is superbly located in the pretty Suffolk countryside. Close by to the historic market towns of Eye and Diss and within a 25 minute drive of Bury St. Edmunds, vibrant Ipswich and bustling Norwich, the hotel is an excellent base from which to explore the region.
Offering comfy accommodation, the Best Western Brome Grange Hotel is classically furnished and very spacious, giving the hotel a home away from home feel. Each of the hotel’s 40 guestrooms come equipped with complimentary Wi-Fi access, with 22 delightful ground floor en-suite bedrooms, a Bridal/Executive suite, a cottage and 12 superior rooms on the first floor.
Dining at The Best Western Brome Grange is an experience to savour – serving up the very best of English & International cuisine, the restaurant is sure to have something to suit every taste and appetite. The comfortable bar also offers a fine selection of meals & snacks all day, complemented by a wide selection of non-alcoholic drinks, spirits, an extensive wine list and cask conditioned ales. Guests must be sure to make good use of the hotel’s complimentary spa and gym facilities; relax and unwind in the Best Western Brome Grange Hotel’s spa pool, bubbling foot spas and steam room.
Hotel Facilities & Services
- Total Rooms Number: 21
- Non-Smoking throughout the hotel
- Tea and Coffee Making Facilities
- Room Service Not 24hr: Yes
- Direct Dial Telephone
- Iron/Ironing Board
- Housekeeping (daily)
- Name: Diss Station
- Distance: 4 kilometres
- Name: Norwich Airport
- Distance: 45 kilometres
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 08:00
- Monday to Friday: 07:30
Breakfast served to
- Saturday/Sunday: 10:00
- Monday to Friday: 09:00
- Bar in Hotel
- Restaurant in hotel
- Types: Dogs
- Cost: £15.00 per night
- Nearest Rail Name: Diss Station Distance: 4 kilometres
- Nearest Airport Name: Norwich Airport Distance: 45 kilometres
To view our full selection of accommodation in Suffolk Area, view our hotels in Suffolk Area page.
TripAdvisor Traveller Rating
- Overall: based on 583 reviews
- Sleep Quality:
Stay Date: 12/2017, Ian W wrote this review.
We were originally intending to spend two nights here but cancelled the second one because of snow and we wanted to get home. First, the two good points about our stay. The reception team were first class - helpful, welcoming, pleased to show us to … See more
We were originally intending to spend two nights here but cancelled the second one because of snow and we wanted to get home. First, the two good points about our stay. The reception team were first class - helpful, welcoming, pleased to show us to our room etc, and the second point - the bed was large and comfortable. But what a hotch potch of a place this is. Our room was in the 'motel' part of the set up and the bathroom was pretty bad - scruffy, chipped paint, black uneven industrial looking floor and lukewarm water at best for a morning shower. At breakfast, basically everything ran out in turn - plates, bread, juice, hot food and it was served in a room with a breakfast buffet so high it was impossible for my wife to reach for things at the back. The main building has been recently been refurbished but with corridors with large windows looking into offices it had an air of a school building. Would we stay again - no Collapse
Stay Date: 12/2017, LStaveley wrote this review.
What an awful smell!! Stayed in room 108 and it absolutely stank of a horrible damp musty smell. So much so that it gave me a headache. Even a fellow guest from another room noticed the smell. The room itself is hidden behind a separate door leading … See more
What an awful smell!! Stayed in room 108 and it absolutely stank of a horrible damp musty smell. So much so that it gave me a headache. Even a fellow guest from another room noticed the smell. The room itself is hidden behind a separate door leading to two further rooms which the receptionist didn't explain so you wont find it. The room itself is looking tired and the plasterwork around the ceiling is in desperate need of repair. After going to reception about the smell, all I was offered was the remains of a bottle of air freshener! Awful!!! Very disappointed and won't be recommending! I actually may sleep in the car at this rate. The restaurant is also expensive and average at best. Did I mention the smell? Collapse
Great stay.... needs a little fine tuning...
Stay Date: 11/2017, HappySueUk wrote this review.
Stayed in a courtyard room with Blue my dog for 3 nights... Two other rooms were also booked for my dad and brother. I loved my room..... the furnishings... the large bed.... quality towels... My brother was pleased with his room....Very stylish an… See more
Stayed in a courtyard room with Blue my dog for 3 nights... Two other rooms were also booked for my dad and brother. I loved my room..... the furnishings... the large bed.... quality towels... My brother was pleased with his room....Very stylish and spacious... And Dad was also comfortable... Could not fault standard of cleanliness and facilities in the room. A couple of suggestions.... Great food - but a little inconsistent for the price you pay.... all members of staff should prepare/present food to the same standard. Breakfast great.... it would help if all the staff ask do you want beans and black pudding? otherwise they do not come on your plate... (3 mornings a bit of confusion about beans and black pudding!) Bar service - good - again confusion about what needs to be paid for... a slight lack of unity between staff - lines used such as "Well it wasn't me" and running off rather than "how can we fix this?" With a bit of support... Was resolved in the end. I only mention this as the service for the Guests would be improved and the workload on the staff would be reduced. ( As they would not be running back and forth to put things right ) I found all the staff to be friendly... and courteous....but just a little more attention to detail would go a long way. The restaurant Manager? Manager? was great.... friendly.. professional.. Room girls .... pleasant / helpful Receptionist..... great Overall.... the good aspects of the Brome Grange definitely outweigh any shortcomings... and in these events the staff do try to resolve any issues.... So... Thank you for a great stay Collapse
Not Good enough
Stay Date: 11/2017, Seychelles-r-us wrote this review.
I don’t normally review hotels as it would take a lot of my time having worked away over the last 19 years however; Stayed one night at the Brome Grange Hotel in room 117 £75pn which is a courtyard type room around the front carpark. On arrival fron… See more
I don’t normally review hotels as it would take a lot of my time having worked away over the last 19 years however; Stayed one night at the Brome Grange Hotel in room 117 £75pn which is a courtyard type room around the front carpark. On arrival front car park was full so had to park in the rear car park, pitch black no lights on a gravel/pothole surface thus trying to avoid puddles. Check in was ok presented my BW Diamond Select card which was jotted down and somehow i am pretty confident the points will not be added but we will see, receptionist didn’t offer a gift (standard for the reward card level i hold) so I had to ask. Reserved a table in the restaurant for 19.30, Back out from reception across the carpark trying to find a path to my room as no lighting so danced across the soggy grass in my leather soled Italian shoes. On entry into the room it was freezing cold, turned the Thermostatic rad valve on and the radiator started to heat up threw my bags on the bed and headed to the restaurant, friendly waitress found me a table, my reservation hadn’t been passed to the restaurant, sat me down and brought me a beer and a roll and a drip of oil so as i was settled then told me there was a wait for food, why not tell me before i sit down so i have a choice whether to stay or not, an hour and a half later i had eaten and did enjoy the food. Back in room i went to make a cup of tea, upon lifting the mugs there was tea stains on the paper protection which made me want to clean the mugs and spoons. Room had heated up enough not to give me frostbite. Bed was ok. Furniture in room was very worn and damaged in places. The theres the bathroom which can only be described as a slum, dirty walls, dirty door, i was reluctant to touch the dirty pull switch, cracked tiles, brown stains, more water running down the shower hose than out of the shower head, time for a shower before breakfast, oh no no hot water, rand reception oh we shall put it on boost, waited an hour still no hot water so had to bend over the bath and wash my hair with ice cold water and used wipes to freshen up and bit, got dressed and went to check out, mentioned the slum room, lack of hot water and the worst room i’d ever stayed in and how i was now missing breakfast due to waiting for hot water only to get the standard response ‘i shall pass your comments onto my Manager’ It’s not too much to ask that when staying in a hotel the room is warm, comfortable, clean and has hot water. Will not be staying here again and may even contact BW head office to air my views Mike P Collapse
Stay Date: 10/2017, Kim C wrote this review.
The rooms were spacious but tired, which I could overlook but the cleanliness was disgusting. The carpets had big stains on them and appeared not to have been hovered for some time. The toilet bowl had dried faeces inside which was visable as soon a… See more
The rooms were spacious but tired, which I could overlook but the cleanliness was disgusting. The carpets had big stains on them and appeared not to have been hovered for some time. The toilet bowl had dried faeces inside which was visable as soon as you entered the bathroom. Our friends in another room said their bath had not been cleaned either with scum marks all round it. My partner put his jacket over the back of a chair and when he put it on it was covered in white pet hair. I emailed direct to let them know how we felt and have had no response. There is no excuse for dirty rooms. On the plus side the towels were big, soft and clean as was the bedding. Collapse
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