Best Western Brome Grange Hotel
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- 7 Nights for 6
- Available 01 May 17 to 31 Dec 17 when staying from 7 to 28 nights
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- Sunday Night Saver incl Sunday
- Save 50% off Sunday night when staying 3 nights and arriving Friday, Saturday, Sunday
- Valid 01 May 17 to 31 Dec 17
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Originally founded in the 16th century as a coaching inn, the Best Western Brome Grange Hotel is superbly located in the pretty Suffolk countryside. Close by to the historic market towns of Eye and Diss and within a 25 minute drive of Bury St. Edmunds, vibrant Ipswich and bustling Norwich, the hotel is an excellent base from which to explore the region.
Offering comfy accommodation, the Best Western Brome Grange Hotel is classically furnished and very spacious, giving the hotel a home away from home feel. Each of the hotel’s 40 guestrooms come equipped with complimentary Wi-Fi access, with 22 delightful ground floor en-suite bedrooms, a Bridal/Executive suite, a cottage and 12 superior rooms on the first floor.
Dining at The Best Western Brome Grange is an experience to savour – serving up the very best of English & International cuisine, the restaurant is sure to have something to suit every taste and appetite. The comfortable bar also offers a fine selection of meals & snacks all day, complemented by a wide selection of non-alcoholic drinks, spirits, an extensive wine list and cask conditioned ales. Guests must be sure to make good use of the hotel’s complimentary spa and gym facilities; relax and unwind in the Best Western Brome Grange Hotel’s spa pool, bubbling foot spas and steam room.
Hotel Facilities & Services
- Total Rooms Number: 21
- Non-Smoking throughout the hotel
- Tea and Coffee Making Facilities
- Room Service Not 24hr: Yes
- Direct Dial Telephone
- Iron/Ironing Board
- Housekeeping (daily)
- Name: Diss Station
- Distance: 4 kilometres
- Name: Norwich Airport
- Distance: 45 kilometres
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 08:00
- Monday to Friday: 07:30
Breakfast served to
- Saturday/Sunday: 10:00
- Monday to Friday: 09:00
- Bar in Hotel
- Restaurant in hotel
- Types: Dogs
- Cost: £15.00 per night
- Nearest Rail Name: Diss Station Distance: 4 kilometres
- Nearest Airport Name: Norwich Airport Distance: 45 kilometres
To view our full selection of accommodation in Suffolk Area, view our hotels in Suffolk Area page.
TripAdvisor Traveller Rating
- Overall: based on 569 reviews
- Sleep Quality:
Hotel with a number of issues
Stay Date: 09/2017, John-traveller2015 wrote this review.
The hotel has easy access and the food at dinner and breakfast were fine. However the room I was put in was not in very good condition - the bathroom in particular was poor - but the main issue is that the room (and much of the rest of the hotel) nee… See more
The hotel has easy access and the food at dinner and breakfast were fine. However the room I was put in was not in very good condition - the bathroom in particular was poor - but the main issue is that the room (and much of the rest of the hotel) needed to be cleaned properly. I reported this to reception who did not seem to be very interested - I will tell them housekeeper was all I was told Collapse
Stay Date: 09/2017, LMO14 wrote this review.
We stayed last year and had a brilliant stay. This year we stayed for two nights at the beginning of September and then three nights a week later. We had prepaid and so went back! We were very disappointed with numerous things. The positives....The … See more
We stayed last year and had a brilliant stay. This year we stayed for two nights at the beginning of September and then three nights a week later. We had prepaid and so went back! We were very disappointed with numerous things. The positives....The room was great (superior twin). Housekeeping did a great job. Julie (manager), Tracy (restaurant manager) and the bar man did excellent jobs but seemed to spend most of their time apologising for other people's mistakes and filling in the gaps. We had booked for lunch on 1st September as we had a guest. The restaurant was empty and no table was set. I had to find a waiter, Robert, myself. The meal was fine but very slow as Robert disappeared and did not clear the starters or mains in a timely manner. I then had to find him to ask for one tea and two ice creams. The tea came quickly but the ice creams too 30 minutes - very embarrassing with a guest - and they were melting. . The restaurant seemed to have a big problem with flies which is not very nice when you are trying to entertain a guest and have to keep swatting them away. I mentioned this to Robert after the starters and he gave us a napkin to swat with!!!! No apology! On our second visit there was a new menu. More expensive. More flowery prose descriptions. No daily specials. We tried the menu. The starters were excellent. The mains. UGH....the hake was served in a bowl...well cooked but the crumb coating was a fine dust and underneath were seven potatoes and the bottom half of the bowl was samphire (well cooked but far too much) and baby vegetables swimming in a salty liquid/liquor. I could not eat much as it was all so soggy and salty. What is wrong with hake on a plate, with samphire, potatoes and dots pea puree with pea shoots? Choose "the bar menu" for good, well priced options. Fortunately for the last dinner we had the option of a specials menu. The chicken supreme, veg and pommes dauphinoises was absolutely excellent BUT the menu description ended with"cafe au lait". The waiter (Robert) did not know what milky coffee had to do with the chicken and a sous chef came to explain that it was the gravy and cream mix which looked like milky coffee. We ordered the food with just the gravy (excellent) and NO cream. Breakfasts were SO DISAPPOINTING. When Tracy was on things went well (two other members of staff should have been there but weren't). On other days things ran out - bread, plates, bacon, eggs (all very basic) and on the Sunday the manager and deputy manager had to help and even then no hot food was available until 8.15 (chefs watch was late). We had a ferry to catch and so only had yogurt and toast. It's a shame but I don't think that we will be going back to this hotel again . Collapse
Stay Date: 09/2017, John M wrote this review.
The staff are great but the hotel and cleaning need to be improved. Rooms are tired, and not cleaned properly. Our room had items of clothing from the previous occupant and used sanitary ware in the bathroom bin.The corridor carpets are stained and d… See more
The staff are great but the hotel and cleaning need to be improved. Rooms are tired, and not cleaned properly. Our room had items of clothing from the previous occupant and used sanitary ware in the bathroom bin.The corridor carpets are stained and dirty. We had a meal within the restaurant on one evening. We were disappointed with the overpriced and potentious food and so did not eat there again. The hotel has the potential to be a great destination but requires a great deal of care, remodelling, attention to detail. Collapse
Stay Date: 09/2017, Sue P wrote this review.
We stayed here for two nights to attend a family wedding. We stayed in the new rooms which very comfortable, other friends and family stayed in the classic rooms which are definitely in need of renovation e.g. wobbly beds, as is the honeymoon suite e… See more
We stayed here for two nights to attend a family wedding. We stayed in the new rooms which very comfortable, other friends and family stayed in the classic rooms which are definitely in need of renovation e.g. wobbly beds, as is the honeymoon suite e.g. Dirty stained carpet, where the newly wed couple stayed. There were definitely not enough staff to cope with the wedding and the large number of guests staying although you can not fault the staff that were on duty for the weekend. Despite these negatives the bride & bridegroom had a fantastic day. Collapse
Romantic Spa break!!
Stay Date: 08/2017, jonathan b wrote this review.
The hotel outside is nice, the “double” room was just two single beds pushed together, the food was acceptable (when available), the staff were happy and willing to help, a special mention to Tracy, always helpful and nothing was too much trouble, an… See more
The hotel outside is nice, the “double” room was just two single beds pushed together, the food was acceptable (when available), the staff were happy and willing to help, a special mention to Tracy, always helpful and nothing was too much trouble, and should be promoted. Also must mention Julie the manageress. Its advertised as a hotel and spa, so booked in advance spa treatments, we received a phone call from JONATHAN (spa manager) to say he would email to confirm (did not happen).after arriving JONATHAN spoke to us just as we started to eat our evening meal he explained that he thought he had emailed us confirmation, we found later that he only dealt with our treatment request that evening, the spa itself is small, the changing rooms were in poor condition. On the third day a lot more chlorine had been added in the Jacuzzi and had to leave as our eyes were stinging!! JONATHAN does not seem to have the required customers services or spa skills, this heavily advertised spa fails to deliver, although the hotel is acceptable Collapse
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