Basingstoke Country Hotel
4 4 Star:
Per Person Per Night
- Set amongst beautiful countryside and woodlands
- Pool, sauna, gym & spa
- On-site bar & restaurant
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Come to the Basingstoke Country Hotel, part of the Britannia Hotel Collection, for a relaxed and peaceful break amongst beautiful countryside and mature woodlands. Make yourself at home and unwind in one of the Basingstoke Country Hotel’swell-appointed 4 star guest rooms. Tasteful decor, a tranquil ambience and amenities such as bathrobe, slippers and hospitality tray will have you sleeping well and fully refreshed.
To really help you relax and de-stress the Basingstoke Country Hotel has put together a fantastic selection of leisure facilities. Take a dip in the pool, revive in the sauna and steam room, work out in the gym and be utterly pampered in the hotel’s beauty spa.
After a rejuvenating enjoy a meal at the Basingstoke Country Hotel Restaurant. A tasty meal in the elegant restaurant can be perfectly finished off with a nightcap in the hotel’s cosy bar. The Basingstoke Country Hotel is within a short distance of many excellent attractions. With easy access to the M3 the hotel is just a short drive from Legoland, Windsor Castle, Winchester and Ascot Racecourse. Free Wi-Fi is available in public areas. All bedrooms have Wi-Fi access and guests can benefit from two 20 minutes complimentary sessions per day. Charges apply for unlimited Wi-Fi access.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Room Service 24hr: Yes
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Indoor Pool Free: Yes
- Treatment Rooms
- Jacuzzi Free: Yes
- Sauna Free: Yes
- Solarium Free: No
- Steam Room Free: Yes
- Gym Free: Yes
- Name: HOOK
- Distance: 1 mile
- Cots/Cribs Free: No
- Baby Sitting
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Types: Cats & dogs
- Cost: £10.00 per night
- Nearest Rail Name: Hook Distance: 1 mile
To view our full selection of accommodation in Basingstoke & Area, view our hotels in Basingstoke & Area page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 3.7 out of 5 based on 10 reviews
- Sleep: SuperBreak Sleep Rating: 3.9 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.0 out of 5
- Staff: SuperBreak Staff Rating: 4.1 out of 5
- Location: SuperBreak Location Rating: 3.5 out of 5
TripAdvisor Traveller Rating
- Overall: based on 1142 reviews
- Sleep Quality:
A nightmare visit
Stay Date: 05/09/2015, a customer aged 65+ from Somerset who stayed in this hotel wrote this review.
The hotel and facilities were very poor certainly not 4 star more like 1 or 2 star. The restaurant only had a buffet service with a fixed meal price. The bed were terrible with lumps all over. I would never visit this or any other hotel in this chain… See more
The hotel and facilities were very poor certainly not 4 star more like 1 or 2 star. The restaurant only had a buffet service with a fixed meal price. The bed were terrible with lumps all over. I would never visit this or any other hotel in this chain, or recommend it to any of my friends! Collapse
Overall Hotel Rating: 2 out of 5
- Destination: 2 out of 5
- Sleep: 2 out of 5
- Breakfast: 2 out of 5
- Staff: 3 out of 5
Stay Date: 27/08/2007, a customer from PLYMOUTH who stayed in this hotel rated this hotel.
Overall Hotel Rating: 4 out of 5
- Destination: 4 out of 5
- Sleep: 4 out of 5
- Breakfast: 4 out of 5
- Staff: 4 out of 5
Stay Date: 16/03/2007, a customer who stayed in this hotel wrote this review.
We didn't do anything much, just wanted a relaxing weekend to wind down after a very hectic few months. The Basingstoke Country Hotel is just perfect for that. Apart from a few hours on the Saturday driving round the countryside and walking the dog,… See more
We didn't do anything much, just wanted a relaxing weekend to wind down after a very hectic few months. The Basingstoke Country Hotel is just perfect for that. Apart from a few hours on the Saturday driving round the countryside and walking the dog, we stayed at the hotel in the pool or jacuzzi, used room service both evenings, lovely suppers. This particular hotel is very dog friendly, the staff went out of their way to treat us (and the dog!) like very welcome guests. Stayed there before, will stay there again. Collapse
Overall Hotel Rating: 5 out of 5
- Destination: 3 out of 5
- Sleep: 5 out of 5
- Breakfast: 5 out of 5
- Staff: 5 out of 5
- Local Countryside: 4 out of 5
- The Royal Oak, Charlton, nr Andover: 5 out of 5
Short Break in Basingstoke
Stay Date: 06/01/2007, a customer from GERRARDS CROSS who stayed in this hotel wrote this review.
Unfortunatley although the hotel and its facilities were excellent we had a problem with having no hot water on Sat evening the matter was reported but not rectified as they had an air lock in the boiler so we had to go to dinner unwashed, this spoil… See more
Unfortunatley although the hotel and its facilities were excellent we had a problem with having no hot water on Sat evening the matter was reported but not rectified as they had an air lock in the boiler so we had to go to dinner unwashed, this spoilt our stay in an otherwise very pleasant hotel Collapse
Overall Hotel Rating: 4 out of 5
- Destination: 3 out of 5
- Sleep: 4 out of 5
- Breakfast: 3 out of 5
- Staff: 5 out of 5
Good, reasonably priced and comfortable
Stay Date: 07/2017, ianjfree wrote this review.
A little bit dated, but we had a comfortable stay. Our room was clean, quiet and a good size. We were able to enjoy a swim in the spa as well. Breakfast had something for everyone. Lots of rooms on the ground floor so good for access as well.
A little bit dated, but we had a comfortable stay. Our room was clean, quiet and a good size. We were able to enjoy a swim in the spa as well. Breakfast had something for everyone. Lots of rooms on the ground floor so good for access as well. Collapse
Needs an injection of TLC.....
Stay Date: 07/2017, Dansker wrote this review.
Driving up to the Basingstoke Country Hotel & Spa it is clear that this place once was a beautiful hotel. However, it now looks tired, overgrown and rather uncared for. There is plenty of parking available at the front of the hotel. The reception are… See more
Driving up to the Basingstoke Country Hotel & Spa it is clear that this place once was a beautiful hotel. However, it now looks tired, overgrown and rather uncared for. There is plenty of parking available at the front of the hotel. The reception area does not look like it has been changed for the past 20 years. Everything looks pretty tired and worn and not what you would expect from a 4 star property. Pretty much throughout the property the wall paper is coming off the walls here and there. The carpets are worn and the place generally just looks tired. The bar downstairs has no atmosphere and make sure you know what wines you like as the bartender is unable to offer any advice - he knew there was red and white. Cocktails are offered on the menu but they were unable to make the ones we ordered as they did not have most of the ingredients required. A very simple food menu is offered and it is literally your bog standard burgers, pizzas, steaks etc. Nothing to write home about. In fact, really rather dull. Breakfast was really not great and I did in fact leave most of mine. The room itself was ok but again needs some TLC. Everything is worn and the fixtures in the bathroom comes off the wall if you place anything on them. It literally is like time has stood still which is a great shame as it is very clear that this was once a beautiful place. The room was clean but very noisy. You can hear the TV next door and the doors slamming in the corridor. The gym is pretty big and well equipped. Clearly used by local residents. The pool is lovely and clean. The steam room and sauna the same. However, the changing rooms has seen better days and there is a really unpleasant smell in there. Very basic and again certainly not what you would expect from a 4 star property. Overall, not hugely expensive but not cheap either. It is not awful but it is certainly not luxury either - by any stretch of the imagination. This place needs an injection of TLC and money spent on it. Small and simple things would make a huge difference. Ok but I wouldn't rush back......... Collapse
Stay Date: 07/2017, Bob H wrote this review.
Some of the reviews of this hotel on Trip Advisor are so awful that I very nearly didn’t go there. However, I dearly wanted to go because Tony Jacobs was putting on one of his weekends of “Big Band, Hot Jazz and Swing” and after taking advice from h… See more
Some of the reviews of this hotel on Trip Advisor are so awful that I very nearly didn’t go there. However, I dearly wanted to go because Tony Jacobs was putting on one of his weekends of “Big Band, Hot Jazz and Swing” and after taking advice from his booking agents/event managers, Isle of Wight Tours Limited, I took a chance, and am so glad I did as I would otherwise have missed a marvellous weekend. I usually rely quite heavily on Trip Advisor but I can only say that my own experience was so different to those people who only give it one star that it strikes me as a bit odd it should have so many detractors and can’t help but wonder if there might be some truth in Britannia Hotels being slated off by people as there is some resentment at their expansion. I’m tempted to give a five-star review to balance those one-stars, but I’m not going to claim it was all perfect and will start with a few little criticisms. The hotel is clearly not new and could probably do with a few bob being spent on it. With a couple of things sorted it could easily make the five in my book. The soap dish had been broken off in the shower by some clumsy guest and could do with replacing and the staff were either too few or too inexperienced to really cope with around 90 jazz fans all requiring half board without input from the Isle of Wight Tours people (who were fantastic and mucked in on anything throughout the weekend). It’s also true that the room safes weren’t working – they require a key card input before you can program them and I suspect the new owners are still grappling with how to do this. Additionally, it is the case that the Wi-Fi is only free for a short period. I’m not sure why this seems to have come as such a shock to some folk, as this was clear to me from the outset, and the pricing structure and other matters are set by Virgin and not uncommon. I managed social contact on the free time and the speed was good enough for Face Time and uploading photos so I think it was fair enough. There are also other bits that come as extras, like use of the gym and swimming pool, but for goodness sake, what do people expect for the prices being charged here? So now to the good: Worried by the bad reviews I paid a bit more to get a bigger room, and our room was huge. We could have slept a family of four in it and it was equipped with a large LCD TV, refrigerator, tea and coffee making facilities, hair dryer, trouser press with iron and ironing board and a large table with four chairs. The windows overlooked the garden and swimming pool. The bathroom had soap replenished daily and a dispenser over the bath for shower gel/shampoo. Bed linen was clean and the bed comfortable, giving a good night’s sleep. Towels were clean and plentiful and replaced daily. All in all, after wondering in the build up to going if we were doing something quite daft, we reckoned this was all a good return on the money paid. If you expect the Ritz at the prices they charge here you are going to be perpetually disappointed. There were plenty of spaces in the car park, all wider than you’d generally find in a supermarket or Council car park – very important to me as I went in my Morgan which I cosset like a baby. The food was all pretty good, and there was plenty of it. The breakfast buffet included all that was needed for a full English plus a choice of cereals and fruit, pastries plus fruit juice and teas and coffees, including speciality teas and decaff coffee. I’m posting a few pictures of this and the set up for our gala dinner on the Saturday night. I didn’t use the gym or swimming pool but the gym looked well equipped and another guest I spoke to reckoned the swimming pool was marvellous – it certainly looked good from outside and I noticed the hot tub wasn’t short of takers either. Add in some pleasant gardens, a bar that was reasonably well stocked as hotel bars go (which is to say a choice of single malts was available!) and neither I nor my wife found anything serious to moan about. The entertainment was superb, as I knew it would be. Friday night we had The Temperance Seven, excellent musicians that also had me laughing out loud. Saturday morning Tony Jacobs and pianist Jim Barry entertained with cabaret. Saturday night we had Tony Jacobs and the Tuxedo Jazz Orchestra with lovely singer Catherine Sykes (regularly touring with the Glen Miller UK Orchestra). Sunday afternoon another treat with Igor Outkine and Sarah Harrison playing Russian and Gypsy Jazz (Igor plays the extraordinary Roland digital accordion and Sarah plays violin - their rendition of Kalinka had the hairs on the back of my neck rising it was so lovely!) Then Sunday night it was the Jim Barry Quintet with Tony Jacobs and Louise Cookman. All the instrumentalists are superb so it’s probably unfair to single any out, but I have to say that for my money no one is Steve Rushton’s equal on drums and the glamorous Louise Cookman’s range and simply beautiful voice is my absolute favourite. (Trip Advisor doesn’t like links to web sites but Google the names if you don’t know them to see just how good these people are) Now if you can get all this and pay just £199 a head for such superb entertainment and three nights half board (or even £319 a head as we did to secure our huge room) yet still complain, then I think you are likely to go through life constantly disappointed and unhappy. As for my wife and I, we had a fantastic time! Collapse
Not impressed at all!
Stay Date: 07/2017, Deegs2017 wrote this review.
Executive double room booked for a 2 night business trip. Check-in seemed smooth enough. No info about leisure facilities etc, except breakfast times, nor that wifi or use of pool is not free (beyond 20 mins of wifi). Room allocated was on 3rd floor.… See more
Executive double room booked for a 2 night business trip. Check-in seemed smooth enough. No info about leisure facilities etc, except breakfast times, nor that wifi or use of pool is not free (beyond 20 mins of wifi). Room allocated was on 3rd floor. Horror struck on opening door, heat hit me (28C outside) along with a strange smell. Only window was in roof. Although room a decent size, it was dark and dismal except for the alcove directly under the window. To pull blind down you would actually need to climb on a chair! Health and safety?? Given this was supposed to be the better standard of room, not impressed. Looked around for phone to call reception to see if alternative room available. No phone in room! and mobile phone charge to call reception is 13p/min! Went back to reception. Only offered a standard room if I wanted to swap. Checked that out - a window and a fan! (air con not working). Smaller room but similarly furnished (shabby). Changed rooms. No offer to reduce price for smaller room and no apologies for the attic offering. Not somewhere I'd stay again nor recommend unfortunately. Cannot comment about restaurant as yet. Collapse
Very poor stay for my colleagues and I. Needs Gordon Ramsay to go in there.
Stay Date: 07/2017, stevef862 wrote this review.
I stayed for three nights on a business trip. Initially two nights were booked and then one extra night was added the night before those two. Upon arriving impressions were good, with ample parking and an attractive interior. Reception was easy to… See more
I stayed for three nights on a business trip. Initially two nights were booked and then one extra night was added the night before those two. Upon arriving impressions were good, with ample parking and an attractive interior. Reception was easy to find and the reception hall was clean and tidy. I was dealt with straightaway by someone who was friendly. That's the good bits over. The receptionist who booked me in wasn't able to tell me if I would be in the same room for the other two nights and didn't tell me anything about the pool or gym, (could I use them as a guest?) or if there was wifi. She also didn't mention that the air con in my room was not working (and it was a hot day). My room was a bit tired but ok looking, although there was a foul smell and as mentioned the air con didn't work. My colleague then let me know her air con didn't work either and that her room was extremely hot. I decided to stay one night and move rooms (which might happen anyway) tomorrow. I booked a room in the restaurant and at 8pm (usually peak time), I arrived in the restaurant to see only two people eating in there and about 30 empty tables. The menu consists of about four choices of starter, main and dessert only. That's it. I ordered prawn cocktail starter, beef stew main and a chocolate tart for dessert. I have to say the meal was very poor. Service was prompt and my waiter was friendly but the standard of food was very poor. The music playing in the restaurant was bizarre. I'm not sure anyone behind that dinner had experience running a dining room or kitchen. Later that night I then discovered the mould around my bath and realised how poor my bed was. By the following morning I had heard from several colleagues and it sounded like I had one of the better rooms. I decided to stay with this room as it was only two more nights. I asked about the air con and was told they were waiting for head office to tell them when someone was coming to fix it. Interestingly the hotel make you pay for your room up front. I don't think any of my colleagues would have been happy to pay for their rooms afterwards. Upon check out the air con was still not working (after four days since check in). It's like the staff had given up. I don't know whether Britannia recently took over and haven't started improving it yet, or if they've given up and are thinking of offloading it. I won't tell you what happened to my colleagues because I think they will be writing their own reviews. Their experience wasn't as good as mine and my two stars is the best they are going to get. This is the first time I think I've given less than three stars. Collapse
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