Hotel Apartamentos THB Flora
(Puerto del Carmen (Lanzarote))
2 2 Star:
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Renovated in 2006, this complex is set amidst 2,000 m² of gardens offering a total of 205 apartments spread over 2 floors. Combining exceptional location and welcoming atmosphere, the Flora Apartments are an ideal place for a splendid vacation in Lanzarote Island. In the leafy gardens which surround the apartments, guests can enjoy two splendid swimming pools with solarium, bar, nursery and children's playground. In addition a nightclub, billiards, table tennis, games room and a wide entertainment programme is available to adults and children and make the Flora apartments an irresistible option for the whole family.
To view our full selection of accommodation in Puerto del Carmen, view our hotels in Puerto del Carmen page.
TripAdvisor Traveller Rating
- Overall: based on 1738 reviews
- Sleep Quality:
Well worth your consideration
Stay Date: 04/2017, JJDTynewear wrote this review.
I'm torn between a three star or four star rating for the THB Flora but eventually decided upon a close four. The reason why I find this hotel difficult to rate is because although it has many positive factors, it also has some negatives which might… See more
I'm torn between a three star or four star rating for the THB Flora but eventually decided upon a close four. The reason why I find this hotel difficult to rate is because although it has many positive factors, it also has some negatives which might be significant for some people. I visited the hotel for 10 days in April on a self catering basis with 2 adults and 2 children and stayed in one of their family apartments with terrace. ACCOMMODATION Thankfully we weren't in an apartment around the pool where the evening entertainment is loud and frantic but we were in an apartment on the hotel reception side next to a rather busy road. This wasn't a major problem, I brought ear plugs with me but for light sleepers this may be rather off-putting as it can be noisy in the early hours. The apartment was sufficent for a base and was relatively clean but it was a bit run-down and could do with investing a little money and sprucing up. We're talking wonky electric sockets, mismatched kitchen and fairly retro furniture. Also, although my mattress was comfortable, my partner wasn't as fortunate. Check your mattress to ensure it is comfortable on arrival and request a new one if it isn't. We noticed that the children were not provided with sheets for their sofa bed and we had to request them. The sofa beds were actually mattresses on slabs of stone; not the most comfortable of sleeping conditions. The rooms were cleaned most days adequately. Also, anticipate noise from other rooms; the walls aren't the best sound proofed. Gardens/landscaping really nice and looked after to a good standard; nice to see. STAFF The staff were all courteous and professional. If you need something they will sort it out to the best of their ability and help you out. The only thing I would add here is that we didn't feel particularly welcomed. There wasn't really a member of staff that stood out as actually making any effort to welcome us to the hotel or provide a bit of banter so the whole experience felt a bit wooden. FOOD For the first few nights we ate out but after checking out the hotel restaurant we upgraded to half-board as the standard and variety of food was better than expected. It was also incredible value for money. An impressive array of salads, sauces, meats, puddings and themed meals such as Asian night, Arabian night and Canarian night were on offer in buffet style and this suited us tremendously. Some rather delicious meals were to be had. The only improvements I can think of would be to introduce some better breakfast cereals and perhaps provide those on half-board with a drink for their evening meal. Other hotels I've been to even offer a bottle of wine and water with the evening meals. WIFI Free and good. Yay! FACILITIES The pool is kept clean and is in a lovely area. Although we're not a family that likes to sit around the pool all day, we did have a splash and it was good fun. We did notice when going to breakfast that nearly all the sun loungers had towels claiming them and found this amusing. Looks like you have to get up early to claim a lounger. The bar prices in the hotel are not good value for money. A small plastic cup of lager is 3.50 euros at time of writing. Fine if you pay a little extra for all inclusive and sit around the pool all day but for those of us who only visit the bar on occasions this isn't good value. You can get a larger, iced tankard of delicious ale on the promenade with beautiful sea views for 1.50 euros. The shop on site also charges over the odds which is a shame because we would've used it more if the prices were more competitive with local stores. Evening entertainment seems adequate but nothing that you would write home about. The parrot show was funny as the parrot got its numbers mixed up. Also, the entertainment didn't start until 21:30 which we thought was a bit late. LOCATION Near the beautiful, old town harbour. Certainly not on cardiac hill like a few reviewers insist on calling it but I can see how tiring it might be for older clientele to traverse each day, especially as there can be a lot of walking on your holiday along the promenade or other trails. Useful tip is to use the side gate next to the pool to travel to the harbour rather than the front entrance. This also takes you to a better valued supermarket and Marios Italian restaurant which is really nice. It's also more scenic. OVERALL THB Flora ticks a lot of the boxes for a budget family holiday and it has so much potential to offer a good deal more to it's customers. Renovating the rooms would be first on my list of priorities, followed by better insulation on the windows and air con in the rooms. Offering a little more hospitality to the customers to make them feel that little bit more welcome would also be a good move and certainly entice people to return each year. Finally, offering a drink for half-boarders in the restaurant for their evening meal would be a wonderful gesture. Other than that, thank you THB Flora for providing a great value base to explore the beautiful resort of Peurto del Carmen. It has been a pleasure. Collapse
Excellent stay at THB Flora
Stay Date: 04/2017, michelleJ8035SO wrote this review.
We stayed from 9th April to 16th April and have to say we had an amazing time. Staff were all very helpful from arriving to leaving. We had one of the apartments with a poolside and sea view, absolutely lovely. A little noisy in the evening, but this… See more
We stayed from 9th April to 16th April and have to say we had an amazing time. Staff were all very helpful from arriving to leaving. We had one of the apartments with a poolside and sea view, absolutely lovely. A little noisy in the evening, but this is to be expected. Loved the theme nights in the restaurant. Cannot fault the food, great variety to suit all of our group. There is some negativity highlighted in some of the reviews which really surprises us. THB Flora is great, the kids loved it, the adults loved it and we cannot wait to go back. Well done to one and all at THB Flora. Collapse
Stay Date: 04/2017, H1223 wrote this review.
Had a lovely time at the flora pool nice and clean all inclusive food and drinks always high quality and there was different theme nights for food e.g. Asian Spanish French. Free bus to beach was good but can get full. There were a few negatives al… See more
Had a lovely time at the flora pool nice and clean all inclusive food and drinks always high quality and there was different theme nights for food e.g. Asian Spanish French. Free bus to beach was good but can get full. There were a few negatives although the splash park was fun for children the floor was coming away and could be dangerous. The splash park could be open more often. The entertainment team were amazing and always smiling even working long days with only 1 day off a week but the entertainment on a evening at 9:30 was the worst I have ever seen in a all inclusive hotel. Rooms were clean and tidy cleaners did a great job although leaflet given when check in says cleaners don't come Wednesday and Friday but this is actually Monday and Friday. All in all we enjoyed our holiday and would return if got a cheap deal. Collapse
Great week at the Flora with the family
Stay Date: 04/2017, stephandjie wrote this review.
We stayed at the flora from 30th march to 7th April. The hotel was fantastic absolutely spotless everything was cleaned every day. The food was great plenty of choice and a theme night each night, I was worried as there were bad reviews about the foo… See more
We stayed at the flora from 30th march to 7th April. The hotel was fantastic absolutely spotless everything was cleaned every day. The food was great plenty of choice and a theme night each night, I was worried as there were bad reviews about the food but the food was brilliant better than a few 5 star hotels I've been too everything ways fresh and warm. All the staff are so friendly and great with the kids. We got apartment 103 right across from the pool which was amazing perfect for pool, bar, restaurant everything. There was a game room bit for the kids which was great they loved it and entertainment was good too the 2 girls who done it were brilliant so full of energy. Loved how there was a shop in the hotel too that was handy. The only negative comments I would say that the rooms are a little dated but they are renovating all the rooms as some were getting done when we were there. Last of all the location wasn't great for us either as you are at the top of a steep hill and we have small kids we got a taxi a few times which was only 3 Euro. I like to be located at the front near all shops bars and beach Collapse
BEST FOOD WE HAVE HAD IN YEARS,EXCELLENT ALL ROUND
Stay Date: 03/2017, almo1746 wrote this review.
Rooms recently updated and are very nice, food was excellent and well prepared, Thumbs up to Chef and Staff, everybody courteous and polite.The only downside is we went in March/April and my word it was cold at night.We found ourselves sitting outsi… See more
Rooms recently updated and are very nice, food was excellent and well prepared, Thumbs up to Chef and Staff, everybody courteous and polite.The only downside is we went in March/April and my word it was cold at night.We found ourselves sitting outside on a couple of nights with everybody having put ANORAKS and warm clothing on because the Restaurant Manager refused to open up the inside bar, because he thought, in his great wisdom that it was warm, obviously everybody complained but he seemed quite arrogant!! and would not listen to anyone.One night we had a Reptile show they Didn't want to come out of their cages because it was that cold.When this was pointed out to the Rest.Manager he didn't have an answer!!! Overall this was just a blip in what was an enjoyable Holiday Collapse
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