4 4 Star:
Per Person Per Night
- Perfect for exploring Florence at your leisure
- On-site bar area
- On-site restaurant
Search for room availability
The Ambasciatori is a refined and elegant hotel located next to Santa Maria Novella Church in Florence's historic centre, 10 minutes' walk from the Cathedral. The hotel is also just 10 minutes' walk from the Fortezza da Basso exhibition centre and the city's shopping district.
The Ambasciatori Hotel features large rooms and include an LCD TV with satellite channels and mini-bar. Some rooms come with a balcony, while others have a hydro massage bath and wellness kit, soundproofed rooms offer air conditioning and complimentary Wi-Fi to enhance your stay.
Breakfast at the Ambasciatori Hotel is a large, American-style buffet style served in the hotel's stylish Zen garden. In the evening, Sweet Bar is ideal for a cocktail, drink or snack.
Hotel Facilities & Services
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Room Service Not 24hr: Yes
- Non Smoking Rooms
- Laundry/Dry Cleaning Services
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
To view our full selection of accommodation in Florence, view our hotels in Florence page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 5.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.0 out of 5
- Staff: SuperBreak Staff Rating: 3.0 out of 5
- Location: SuperBreak Location Rating: 5.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 1255 reviews
- Sleep Quality:
Very restful hotel in a manic city
Stay Date: 20/09/2014, a customer aged 45-64 from Ellesmere who stayed in this hotel wrote this review.
Even though the hotel was situated across from the station it was completely soundproof. The room was extremely comfortable, spotlessly clean and perfect temperature. Having spent a few days enjoying the rustic charm of the Chianti, it was actually s… See more
Even though the hotel was situated across from the station it was completely soundproof. The room was extremely comfortable, spotlessly clean and perfect temperature. Having spent a few days enjoying the rustic charm of the Chianti, it was actually so nice to experience some 4 star comfort before heading home. The hotel was ideally located for us to see a few of the main attractions of Florence in a very short time. Could easily walk to the centre which meant no time was wasted. Collapse
Overall Hotel Rating: 4 out of 5
- Destination: 5 out of 5
- Sleep: 5 out of 5
- Breakfast: 4 out of 5
- Staff: 3 out of 5
- Duomo: 4 out of 5
- Ponte Veccio: 5 out of 5
- San Lorenzo market: 4 out of 5
- Saleem Bombay: 5 out of 5
Great Location, Poor Service.
Stay Date: 08/2017, R_Babber wrote this review.
This review for this hotel is not the review I was supposed to write. We were supposed to check in to the sister hotel –‘Diplomat’ 2mins down the road. This is a much more smaller boutique hotel and what I would have preferred. However due to issu… See more
This review for this hotel is not the review I was supposed to write. We were supposed to check in to the sister hotel –‘Diplomat’ 2mins down the road. This is a much more smaller boutique hotel and what I would have preferred. However due to issues around overbooking and broken AC’s we were asked to shift to the Ambasciatori. This hotel is much larger in comparison in terms of number of rooms and the service altogether less personal. We had various issues during our stay: (1) In the first instance the room was too dark, and there was obvious lack of mirrors and plug points around the room. (2) The bathroom was large, but again distinctive lack of ability to house your toiletries and bits as there was zero shelf space. (3)There was also the issue of a leaky bath, which made is impossible not to cause a small flood when showering. We had to circumvent the issue by placing several towels around the bath before showering. Housekeeping must have noticed when cleaning the room, but did nothing to fix the issue during out 4 night stay, despite us even calling and personally raising the issue. (4) Housekeeping was mediocre. Room was never really left clean. (5) In addition housekeeping decided to open a wedding gift that we had left on the bedside table to take away later that evening. The had poked a hole through the box and it was evident they had tried to examine the contents of the gift inside. We noticed immediately on our return, and were annoyed as it had ruined the initial presentation of the gift. When we tried to raise it with the main reception staff later that day, they were not helpful in the slightest. A gentleman who’s name escapes me now, told me that cleaning staff had left for the day and we would be in touch next day to explain. However no follow up was recorded or offered and we were left aggrieved. (6) The breakfast is served in dark dingy basement and is very basic and leaves a lot to be desired. Apart from the location (literally opposite the station) this hotel does not really have much going for it at all. The level of care and service expected for a 4* is neither promised or delivered from the outset. The staff at reception are not very courteous or polite. On check out they seem not to care to check if your stay was pleasant, and checking you in or out seems more of a hassle to them, something they want to get over with quickly- barely making eye contact or addressing concerns. Not the sort of behavior or level of service expected of individuals who work in the hospitality sector. If you are just looking for somewhere to bed down for the night while exploring and are none to concerned about the service, this hotel may be for you…however I am sure you could find the same for much lower cost elsewhere. I definitely will not be returning. Collapse
Great location, tiny double rooms, mediocre breakfast
Stay Date: 08/2017, 289jeff wrote this review.
Location across from train station is great and it was not too noisy. Double rooms are extremely small but maybe typical of European hotels. Lighting poor around tiny work desk area. "American breakfast" features cold scrambled eggs and cold panca… See more
Location across from train station is great and it was not too noisy. Double rooms are extremely small but maybe typical of European hotels. Lighting poor around tiny work desk area. "American breakfast" features cold scrambled eggs and cold pancakes (every day) with flies buzzing around, generally did not look too clean. Bakery products at breakfast and coffee were very good and there was ample taste. 5 euro upcharge for hot eggs (omelette). Collapse
Just not enough
Stay Date: 08/2017, Patricia E wrote this review.
We stayed here for two nights and the experience was let down by one major floor.. the air conditioning in the room didn't work. When we where in Florence the outside temperature was about 40 degrees Celsius, which was just disastrous for the room. W… See more
We stayed here for two nights and the experience was let down by one major floor.. the air conditioning in the room didn't work. When we where in Florence the outside temperature was about 40 degrees Celsius, which was just disastrous for the room. We complained to hotel staff who told us that the problem was "this room only" (room 248) we where also told that there where no other rooms available for us and we had no other choice as the hotel was fully booked. We complained about this inconvenience again on check out and the hotel refunded us for the breakfast we ate at the hotel (8euro per person total refund of 16 Euro). The whole experience was a disappointment because of the air con. On a positive note the room is clean, modern (renovated), breakfast is good value for money being only 8 Euro, decent location (right next to train station and not too far from main attractions), free wifi. Negatives, our overall experience with hotel staff suggested staff where not helpful, if you wish to park your car it costs 26 Euro per night and it is outsourced to another company who you have to pay cash for as you collect your car, your car is parked half on the footpath half on the main road as you wait for the garage to collect your car. Overall we would not stay here again, because having a room with no air conditioning is unbearable in 40 degrees. Collapse
Stay Date: 08/2017, Mücahit G wrote this review.
location is perfect. if you want to visit some location (sienna, venice vb.) by train, you should chose this hotel and you can easily walk to iconic locations such as Duomo, Palazzo Vechico, uffizi Gallery vb.
location is perfect. if you want to visit some location (sienna, venice vb.) by train, you should chose this hotel and you can easily walk to iconic locations such as Duomo, Palazzo Vechico, uffizi Gallery vb. Collapse
Central and covenient
Stay Date: 07/2017, Ishmael M wrote this review.
Located in the centre of the city close to the train station and within walking distance of many of the main attractions. Our room was clean, relatively quiet and spacious. The front desk and dining room staff were always courteous and willing to hel… See more
Located in the centre of the city close to the train station and within walking distance of many of the main attractions. Our room was clean, relatively quiet and spacious. The front desk and dining room staff were always courteous and willing to help. On the downside, though we booked a suite, we ended up with twin beds pushed together but still leaving a huge chasm between them. No double bed. Also on our arrival, though we booked and paid months in advance, we were informed the hotel was full; and were offered a really dingy room in the dodgy looking 'sister hotel' next door (Hotel Diplomat). We refused to take it and insisted on our booked suite which suddenly became available, immediately, but only because I was adamant on not taking the offered room and even asked to see the hotel manager. That nearly spoilt our holiday and it left a rather sour taste in the mouth. Collapse
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2017
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.