This hotel is ideally situated for the motor way and many attractions such as drayton manor, conkers and even cadbury world. The staff were lovely, friendly helpful and polite. The food in the restaurant was good quality and well cooked.

Great location in stoke just walking distance to festival park which consist if cinemas, bowling, water activities, pizza hut, mac d etc.

Hotel was very good, stayed to visit family, breakfast was good buffet style self serve coffee machine great. Leasure facilities pool ect great, our second visit. Close to cinema, water park and shops.

We spent a Saturday night at this hotel. We took full advantage of the pool, steam room, sauna and jacuzzi all included in the price. The room was small but perfectly formed. There is a nightclub somewhere near the hotel and I was woken a couple of times during the night by shouting/horns blowing etc but not enough to keep me awake. We couldn't fault the buffet breakfast served in the restaurant either. The staff were extremely pleasant and helpful. I would happily return to this hotel and recommend it to others.

Directly opposite stoke station - very convenient.

The room we had was adequate for our one night stay, but everything is in need of some tlc. We decided to dine in the hotel's restaurant (open from 6pm) we arrived at 7.10pm & were told they were still setting up following a function. The meal was ok & we were the only 2 in the restaurant. Obviously few people were expected as the receptionist also waits on the tables for dinner & breakfast. Overall nothing outstanding & certainly not fine dining!.

Staff were very obliging but hotel looks quite tired both inside and out. Cleanliness was good but beds especially childrens' beds were very poor. Bathroom was clean the pool and changing area didn't make the stay feel special and like a public swimming baths. The steam room was out of order. The most disappointing part for us was the breakfast which was a fry - up with very few other goodies which i would expect from 4 star.

Needs a good clean.

Sadly the area is in decline with what was staffordshire pottery factories derilect. It never distracted us from our break. The hotel and staff were excelent. There are lots of good pubs nearby and on the friday we stayed there was entertainment in the hotel. As we were visiting friends and family we cant review the attractions in the area.

Very dated hotel, family rooms only 2 adults 1 child, staff excellent. Would not stay again though.

First time i have booked a mystery hotel but from the minute we walked through the doors we were made very welcome. Staff were great, room was quite large and clean and had everything you need for a couple of nights. Loved the fact it had a swimming pool and gym. Breakfasts were great - huge choice of both hot and cold foods. You could even order food to be delivered to the hotel in the evening. Would i go again....Deffinately.

This I can say with hand on heart was the best stay, compared to last year. I was misled by last years booking by the hotel group that owned the hotel I booked. The rating of that hotel should have been 1 star, or even 0 star, because the room were filthy, but their advert was of a cleaner, and comfortable looking room which wasn't the case at all, so did not stay there instead was offered a sister hotel which was also a 1 star rating, but a little better than that of the norbeck castle hotel, blackpool. At the best western stoke on trent moat house,(4 star) the service was excellent, the room was massive, and clean. Swimming pool jacuzzi, sauna, gym etc was well worth the stay. Staff very polite and helpful. Guests were polite people too. I just don't have any complaints, and will go back no doubt. Secure onsite car park with no charge for parking. The price was so unbeatable by any competitor. Oh just one thing comes to mind, on suite fridge would be really ideal, but the staff can store cold food/drink in their own fridge for you.

The hotel was ideal for our visit to alton towers and our visit to irobridge, telford.

We stayed at alton towers for 2 nights and then moved onto the moat house hotel on the 3rd night. The room in the hotel was very good and clean, and we were very impressed with it. The breakfast was very disappointing and the restaurant was not very clean and the staff were very miserable and seemed quite lazy.

Found that this was the same hotel that we booked last year,no other hotels close with pool, spa and sauna. Take a chance and book the mystery option and save a packet, although you do have to travel to the other end of several corridors to get to your room! excellent breakfast, nice staff but restaurant a bit pricey for me. £13 for bangers & mash!!.

When we booked, we asked for a quiet room but we got a really noisy room and we could not sleep first night. We told the reception next day and they gave us a room where there were people in. We had to wait a couple of hours for another room. We got a little bit better room with no noise. We slept 2 nights properly. I would not go back to the same hotel again.

The hotel was fine, we were booked for 3 nights for 2 adults and 2 14 year olds. Our room had a large double and one put up bed. We asked reception and another put up bed was delivered. This made the room cramped. Asked reception if all family rooms were this size and was told that most families booked a double and a twin room. On the whole the hotel was adequate for our needs. Breakfast was lovely buffet style so you could eat as little or as much as you liked. The leisure facilites looked good but we didn't have the time to use them. Would stay there again but would emphasise that a larger room would be appreciated.

The staff at the hotel were friendly helpful and more than willing to oblige.The room if a little cramped was only being used as a base and was adequate for our needs. Unfortunately we never got to use the "leisure facilities" our fault not the hotels. One downside (minor inconvenience) shower had two settings hot and boiling! alton towers - sorry this is the best theme park in the country! yes i know we have chessington and thorpe park close by but the staff at alton towers and the whole layout is so much more ameniable. And what is it with the a50 there is never any traffic on it!!! Unfortunately merlin cards run out today so we are saving up for next year!! maybe we will do more than theme parks we are currently looking at cadbury's world trip

Hotel facilities were excellent value for price we paid with Superbreak. Family facilities are good. They cater well for children. Pool tables, board games and excellent childrens menu. Only negative was the service in the restaurant at dinner was very slow. Variety at breakfast was superb. We stayed 3 nights and were disappointed once at breakfast by the chef's attitude and staff when we asked for the food trays to be filled with food. Reception staff did act on my complaint and that of other guests. Would stay here again. Bar staff were excellent especially as they appeared to have loads of duties to do other than serve drinks.

We were delighted with the hotel and facilities, only one minor problem in that they hadn't read the booking properly and had only reserved 1 room instead of 2 which resulted in the two rooms booked being at opposite ends of the hotel, luckily our children are old enough that we coped with that. The meal in the restaurant was awful, we are not people who complain so i am finding this a bit difficult to write but suffice to say i couldn't eat my main course as the lamb steak was so tough and the rest of us were not very impressed with our meals, also maybe because we were a bit later eating than most of the other diners, the service towards the end was poor too.

The manor house had lost our booking, after a long wait when they tried to blame superbreak for their mistake they finally arranged a transfer to the moat house hotel in stoke. The moat house best western was good, friendly helpful staff, good breakfast, nice pool. We had a great day at alton towers and fortunately the initial mix up did not spoil our trip.

We got a 3 night in the hotel for a family of 5 (2 adults 3 teenagers and a 6 year old ) for £260.00 for 2 rooms with b&b. We got what we paid for it was cheap and quite cheerful however a little noisy due to a "gentleman's club" across the road which was busy into the small hours. I don't think we'd use the hotel again we had 2 days in alton towers very good & well organised.

Rooms were of a low quality very dated. The power shower had no power what so ever. The childrens beds were very very poor. They would have had better nights sleep on a bench. Would recommend to anyone and we won't be booking a quality hotel again.

The hotel was closer to the motorway than I initially thought, however this did not affect us as there are fairly substantial grounds around the hotel. The staff were helpful and the surrounding area a short drive away is very attractive. Handy for trentham gardens. Also made good use of the jacuzzi...Would go again.

Visited various town that made up stoke. I don't how good this review as it's been a while since I was on holiday we were staying in the annex of the hotel the staff were friendly and approachable. The room was up a good standard.

We stayed at this hotel because we visited alton towers and it was fairly close to the themepark. From there it was fairly easy to get to, about 30 mins drive. The hotel overall was good, the room was good even though we could only see the car park out the window! We had dinner in the restuarant which was nice and the bar area was nice as well. The breakfast was much like other breakfasts' in large chain hotels'; it tasted fine and there was good choices but the look of it let it down. All in all, not a bad hotel, i'd recommend it but for the price i expected slightly more.

Stayed at this hotel for a couple of nights. Hotel and facilities are excellent for this attraction, the pool was a hit with my son and great breakfast to start the day, highly recommend, steve from basingstoke.

As a family of 4 a nice hotel with a satisfying breakfast before a long day at a theme park was just what we needed. With the added bonus of a swimming pool to relax afterwards. Lovely.

Good value for money. They couldn't help the snow which stopped any travelling.

Hotel good except xmas party in lounge / reception area which made conversation, a quiet drink and something to eat impossible. Even had difficulty booking in so loud was the music booming from speakers 8 feet away.

We used this over night stop to break the journey home from scotland. It's closeness to the m6 was brillient.

The mystery hotel was excellent value for money. Good location close to alton towers. The breakfast was great and we even had time to enjoy the pool.

This would have been a perfect weekend if the hotel reception had remembered the champagne and flowers i ordered as it was my wifes 50th birthday.

I stayed at a mystery hotel recently it was very easy to find and the hotel staff were very friendly. On arrival we were offered directions to Alton Towers and a park map for our visit to Alton Towers the day after. Hotel staff were polite and helpful. We used the swimming pool, sauna and whirlpool. Which were all good and very clean. Towels were provided to use at the pool. Parking was good at the hotel plenty of spaces. Breakfast was self serve and there was plenty of choices to eat. Only issue was that the bedrooms were a bit dated, but at such a bargain price it was great. Will definately book this again.

Good location good night's sleep food great.

The hotel was in a great location to explore the Peak District. Alton Towers was fun especially as we got cheap tickets after shopping around.

The hotel staff were excellent, very helpful and friendly. The room was nice, clean and everything was in good working order, although you could feel the springs through the mattress on the pullout sofa. It took about 25mins to drive to Alton Towers, which wasn't too bad. The food in the hotel restaurant was expensive for an evening meal but the breakfasts was value for money with plenty of choice. There is a very good chinese takeaway with lovely staff about five minutes drive away. Overall a good hotel that we, a family with two teenagers, would use again.

Could not fault this hotel. Every aspect was great breakfast, check in, rooms, staff all fantastic. We stayed here to visit Alton Towers, we stayed 2 nights with our 2 children aged 5 and 2 room was good size and spotless, breakfast was lovely. We will definitely be returning to this hotel next year when we go to Alton Towers again.

Spent two nights at the Quality Hotel with my two children for a trip to Alton Towers. Hotel was a little tired in some areas but clean and generally fine especially considering we only paid £90 for two nights. Receptionist who checked us in was totally unfriendly and unwelcoming but rest of staff we came across were ok (nothing more though). Hotel was located in what appeared to be a fairly bleak part of town but not a problem for us as sole purpose of trip was to spend a few days at Alton Towers which was about 40min drive away. Alton Towers itself is fantastic and a place we highly recommend for a visit.

Was a bit sceptical at first with the offer. Turned out to be a great offer, within easy reach of Alton Towers. Rooms were comfortable, and clean. Most staff were very pleasant.

Staying at this hotel gave us easy access to lots of Stokes attractions.The hotel was very good value for money. The all you can eat breakfast went down well with a great choice of food.The room was nice and clean and hotel well maintained. The only downside to this hotel was the bar prices. At £3.80 for a pint we chose to drink in the room, something that we dont normally do. If the prices had been slightly cheaper we would have had a few drinks there. By how quiet the bar was I think most people had the same idea.

Great situation for visiting Alton Towers. Hotel is lovely and very easy to find just off M6 junction 16, which was needed after the long drive from Edinburgh. I didn't need sat nav to get to Alton Towers, all very well 'sign posted' and Debbie - our lovely and welcoming receptionist - made sure we knew how to get there. Also, her enthusiasm and knowledge of Alton Towers was a plus. She had fan in my 11 year old niece .... Chatting away and making sure she was in for a treat on her first visit. A very nice hotel to come home to. Room was perfect for our needs. Plenty of parking spaces amd enough amenities to ensure our 4 night stay was comfortable and accommodated for. The full english breakfast in the restaurant made sure we got up early and set us up for the day. Highly recommended and great value if you don't mind driving about 40 minutes to get to Alton Towers. Very happy with Superbreak too. First time user and delighted. Will use again.

The hotel far exceeded our expectations, it was very smart, clean and comfortable. Splash landings waterpark was brilliant, fabulous value for money and a great day out. Alton Towers itself, although it has some amazing rides the queues were ridiculous and most of the day was spent waiting to get on the rides. The park should really consider opening earlier and finishing later so that you can get the value for the money you pay on the entrance fee. Overall a lovely weekend.

The hotel was perfect for us visiting Alton Towers. The buffet style breakfast was of high quality. The bonus was the health club at the hotel which we used. Towels included and an apple for after your swim, perfect! Highly recommend this hotel. My party was 2 adults and 2 boys aged 13.

For the little price we paid for a two day ticket to Alton Towers and a hotel it was fantastic! The hotel was 3* but had a pool, gym, sauna, jacuzzi which we used and enjoyed. The breakfast was included and thats the only area that could of been improved as it tasted like plastic!, but it was a buffet style which was good as you could help yourself. Overall 8/10 would definitely use Superbreak again!.

Friday night staff at the hotel, advised Newcastle under Lyme was the place to go. They were right, had a great night out in the pubs/clubs of Newcastle under Lyme. Saturday wandered round Hanley, scorching day went to varsity before the game at the brittania to watch the mighty Stoke. Didn't believe that Stoke fans were the noisiest till i was sat amongst them, they really are loud. Sat night out in Hanley, good again lots of life in town.

We had a great time at Alton Towers. We got a great deal on the park and the hotel. The hotel was excellent and wish we could have stayed longer. We went on thirteen which was excellent. Our son was a little too small to get on some of the rides so we've promised to take him next year when he should be tall enough to get on everything. He especially wants to go on Oblivion.

Hotel was really good as it was a mystery hotel. Very clean and tidy. Staff were really helpful. Breakfast was fab! although we were further from Alton Towers than we thought, it was worth the travel. If you book your tickets on line you are allowed earlier entry than general public - well worth it. Then you can get on the big rides before the crowds. Excellent break.

A very nice hotel, staff friendly and efficient, good food with a varied menu.

Bad weather was the only 'downer' of a great break !! Convenient base for Alton Towers. Mystery hotel - superb - good food, pleasant helpful staff - great value - highly recommend to all!!.

Good hotel that is clean & tidy with good leisure facilities. The bar & food in the hotel is expensive, but there is a great little pub just down the road.

Great value for money.

Stayed at this hotel for valentines weekend. Visited Alton Towers had fun time. Had an enjoyable relaxing weekend. The hotel was clean, facilities good, food good.

Arrived in the afternoon met at reception by very plesent staff. Given directions to room , little confusing, room very nice everything in place after drink at wellstocked bar out on business. Stayed at hotel for dinner which was really excellent (fajitas served piping hot) stayed in the bar afterwards watching football. Early to bed as we wanted an early start home aagain excellent breakfast. Will recommend this hotel and will look to stay at other Holiday Inns in future.

Hotel was lovely, staff were very welcoming. Breakfast wasn't amazing, but filled us up until lunch. Hotel minutes away from park. Park was fantastic, no long queues, and weather was fine. All in all, for what we paid which wasn't much we had a fantastic break.

This was our 2nd stay at the hotel this year, and we enjoyed ourselves again. We didn't eat in the hotel at night, we went into town and had dinner the 1st night, and then just used the Subway store that is right next to the hotel for the last 2 nights.

We had booked 2 days and a night at Alton Towers. To ensure we got there early on our day of arrival we had one night at the Holiday Inn Stoke-on-Trent. This is ideally located just off the M6, and a 10-15min drive to Trentham gardens, which I couldn't recommend highly enough, £11.50 for the gardens and monkey forest, and worth every penny. We ate tea at Franky and Bennys at Trentham then drove to the hotel. We were late checking in (about 9pm) but the lady on the desk couldnt have been more helpful or polite. We retired to our room where we had a comfortable nights sleep, to awake to a gorgeous breakfast in the morning. We then drove to Alton Towers (very handy, less than half an hour away). Have stayed at this hotel before, and would definately stay again, well recommended!.

Excellent hotel, and ideally located close to M6 and within 30 mins of Alton Towers

Once again we stayed at Express by Holiday Inn only this time in Stafford everything was excellent as usual, great for short stays. Only thing im going to complain about is the resturant across from the hotel i cant remeber the name, it was digusting and in dyer need of a refurb and a good clean, and the staff wasnt the friendliest then we had a day at Alton Towers which was fab again and the staff all friendly and helpfull. Thanks again Superbreak!!!

Great couple of days in Stoke on Trent. When to Alton Towers and got the 2 day pass. Stayed at the Quality Inn over night. Great hotel, Helpful Staff and good food. Welcomed my 2 children and the hotel had a pool.

Dissapointed that I could have booked hotel £40 a night cheaper direct & due to a bomb scare had to sit outside for 2 hours at midnight with two young children!

We had a brilliant weeend and the express holiday inn was perfect in every way. The staff were brilliant and helped in every way the could absolutely 100%. We will certainly be going there again.

Apart from the rain is was a good day out. Plenty of rides too choose from, the kids really enjoyed themselves

My friend and I booked this hotel to go to Alton Towers for a few days. The price was very reasonable as we had train travel included. As the hotel is straight across from the train station we had no hassle finding it, plus the bus stop just outside the station runs services to Alton Towers so we found the location to be ideal. The romm itself was ok, in need of decoration and new curtains, and the beds were squeaky as were the floorboards. On the second of our 3 nights however, the plug in the bathroom wouldnt come out, the manager tried to sort this but couldnt, so we were given a key to an empty room to use the shower in there. We assumed that while we were out during the following day, that the bath would be fixed, but we got back to the hotel to find the cold water still in the bath, we contacted reception, who didnt know there had been a problem, we were then issued another room key to use the batroom in there. i find this a little disapointing as it seemed the information had not been passed on to the other staff, and we had to go into another room to shower, then walk along the corridor in our towels, with the security cameras, and other guests looking on. The breakfast was good, not a huge variety to choose from but very filling all the same

Very friendly staff and excellent pool

Stayed at the North Stafford Hotel. Very easy to find as it was opposite the train station in Stoke. Facilities in the hotel were good. Easy access to the city centre. Thorpe Park was great probably the best theme park in the country. The Superbreak deal was good value for money.

Very Helpfull staff, hotel was Clean and had Excellent Facilities. Only negative was that we had no view from our room (only a roof) and hotel from the outside and swimming pool are quite run down. For the same price as a travelodge this hotel is excellent value for money.

The Quality Inn Hotel was in a bad area surrounded by wine bars and nightclubs. The rooms in the hotel were in need of an upgrade however, the restaurant and bar were beautiful. The pool did not seem vary clean. The hotel is not far from Festival park. There is a cinema, bowling and arcades there. Good location for Alton towers.

we ent to alton towers. the directions the hotel gave us were superb. the thme park was absolutely fab and we really enjoyed ourselves. the hotel we stayed was very nice and the staff extremely friendly and helpful.

hotel was clean and friendly, lovely swimming pool. free room service. for us it was roughly 40-45 min drive to and from the hotel to alton towers. roughly 16miles. reccomended.

Our visit to Alton Towers was fantastic. It was a big shame that our enjoyable day was then ruined by the below standard quality hotel (Stoke)

I found the matress uncomfortable and had to turn it over in the night.

Stayed at hotel whilst standing at Stafford antique fair

The hotel catered well to our requests very good service

Went to a 50th birthday do at the western tavern just up the road from the hotel had a great time. Hotel we stayed at was excellent all in all a great break

on arrival we were allocated a double room,though I had booked a twin,this did not go down well with my 18year old son to cut along story short,we were given a further single standard room which was fine until he came knocking on my door to tell me that he could hear a disco & dj outside his window(it traspired that there was a working man,s club adjacent to this hotel) again cutting it short, I didnt get much sleep,having had to swop with son as any reasonable parent would do.would i use this hotel again i don,t think so probably remaining with the holiday inn as you know what your getting.

Fantastic way for the kids to spend halloween. We had a great time and would recommend it to anyone with children or who is young at heart. Shame about the Travelodge hotel at Staffs!!! Better hotel next time.

Alton Towers was excellent as expected. The rides were brilliant and good choices for any thrill junkie! The hotel was good, although I was very disapointed that there was no air conditioning in the room, every though it is advertised! The room temperature was 25.5 C and was far too hot. We notified the staff, but they advised they had turned it off all together as they has customer complaints of it being too cold! I did not believe that because the was a temperature stat to adjust the room temputature. Apart from this it was good.

We booked our short 2 day break to Alton Towers through Superbreak for us and our two children as a last minute break. We loved the theme park and enjoyed every minute of it, although it was busy the queues were alright. I would not like to have been during summer though as I can imagine it to be horrifically busy. We stayed over night at the North Stafford Hotel which was disappointing. As one of the highest rated hotels in stoke on trent we thought it would be a safe booking. The evening meal was cheap (£9.50 for 3 courses) and was pretty awful. Only just edible really, we could only manage our dinner and decided it was safer to skip dessert!! The staff on reception were hapy enough although the waitressing staff in the restaurant were a little grumpy and appeared as if they could not really be bothered with the hassle of customers! The hotel was very dated, and had a sink inside the room not the bathroom. Although it was clean i can't say it was comfortable as the bed was two singles pushed together, the sheets didnt fit the bed properly and it was really really lumpy and uncomfortable. Also we noticed that our door didnt shut properly and had to be slammed shut.

The hotel was great, it was nice and clean and the food was very good. I loved the pool and spa bath and the kids thought it was great!We visited Alton Towers for the two days we were there and its well worth the visit. Over all well impressed.

went to Old Trafford, brilliant time , meet friends from australia , just all brilliant.

Had read the reviews and was a little worried unfortunately they were right. One room had a really bad smell, the shower would not work and there was a cigarette end and ash in the bath! The other room was like a sauna and when you tried to turn down the heating the control came off in my hand the television also went off at 10pm and would not come back on. All in all very dissapionting but on the positive side the receptionist was very polite and was trying to do her best in a very run down hotel. Apparently our rooms had been upgraded I would not like to have seen the other rooms. I had rung in advance to make sure everyhing was ok as the girls weere competing at the British Gymnastic Championships the following day and needed a good nights sleep so I feel very let down by this hotel.

Our family had a wicked weekend away at Alton Towers and a just perfect stay in the Stone House Hotel, Stone situated nearby the attraction park. We would recommend this weekend to anyone.

Arrived at the Hotel in the early evening and unpacked our stuff. The room was dull and boring. We went to the leisure facilities which were dirty and the lighting in the swimming pool was dull.THe next day we went off to Alton Towers which was fantastic. We arrived back at the hotel and had a snack, which was extremely expensive and the service was ok.We went round the bat-cave twice because my daughter thought the bats flying round her head were great.

The hotel was fine but our room was far too hotel all the time. Staff were not particularly friendly and didn't give information out that was necessary, ie car park exit code, until problem occurred. This happened to more guests than us as we were all queueing at the barrier trying to get out but no-one had been told there was a key code.There was a fire alarm in the middle of the night, which thankfully was a false alarm, but no mention was made of it the following day, or any type of explanation given. The staff did not seem particulary interested in the guests and we would not wish to stay here again.

We chose this based on locale, price and reviews. Hotel was excellent and staff helpful. Hotel bar served good food at decent prices. Taxi into town was only a few pounds and local restraunts were good value. Highly recommended.

After being stuck in traffic we reached the hotel and were very disappointed. Even though it is in the town centre finding somewhere to eat took ages, even the local Police couldn't really help. The hotel location was next to a number of late night pubs and clubs which were full of loud teenagers until the early hours. The rooms while OK but were very dated and could do with a good clean and decoration and fixing the floor boards is a must. The shower was a death trap and indeed our daughter had her foot badly damaged during her shower when it fell off the wall.

We had a great time at Alton Towers, kids had a ball, Hotel was good, that is the second time I have stayed there, bedroom clean, only thing missing was a fridge. Alton Towers was great fun, weather was on our side too which was good.Train journey excellent - better than driving.

our holiday was booked for the enjoyement of our children,we visited alton towers for two days.we used the facilities at the retail park for eating and bowling etc.

The hotel was very comfortable and the room we was allocated for a family of four was a good size. It had large clean large beds with still plenty of room to walk about. The breakfast was a full english buffet and is definately to be reccommended. We had 2 teenagers with us so after dropping them off at Alton Towers we explored the area visiting stafford, ashbourne and the not to be missed Buxton.The only negative to the short break was the hotel being in the centre of Stoke on Trent. As our idea had been to find a good restaurant for our evening meal we thought the centre would have been great. Unfortunatley it seemed to only cater for the older teen nightclubbers so we had to settle for taking a takeaway back to the hotel. Apart from this blip the short break was a pleasant change to an at home weekend.

enjoyed our stay,broke our journey between knutsford and east hunsbury .we would do this again if time allowed

we had a brill time, staff were excellent, food fab, manager and staff a credit to the company. We wanted for nothing.thank you.

Overall a comfortable / convenient & nice place to stay if you are visiting Keele University. Food /rooms & pool very good.

I travelled to Stoke to see Never Forget on tour before it hits London.The hotel was in a great location but is in need of investment to bring it up to modern standards. Having said that the staff were friendly and I slept very well, so it did its job - and had a big free car park.The show was the highlight. It's fun from start to finish. Lots of laughs and a concert style ending that had the whole audience on its feet, dancing, clapping and singing.I am not sure I have ever seen so much energy in a theatre on a rainy Wednesday night.

Our stay was very good. The staff were friendly and helpful. We were made to feel welcome along with our dog that we took to a dog show the next day. The receptionist even sorted out take away for us as we had arrived late having travelled 3.5 hrs. We shall certainly use the same hotel again when there are dog shows in the area. Thanks to the staff and Holiday Inn in Stafford

Excellent visit to Theatre. Great service for disabled.Hotel great. Good rooms, excellent meal in bar and good breakfast.Staff excellent, very helpful.

stayed in the quallity inn in stoke -on trent for two nights ,read reviews on the net about the hotel, they were not very good ,but we were well happy there was a lot of new staff {english}that were very friendly and helpful ,rooms were clean ,breakfast was goodstoke-on-trent has very good shopping centre,we went to alton towers for one day bought tickets on line, cheaper ,we got fast passes as it was half term ,had a fantastic time