had good time finding hotel was not easy why dont superbreak say its next to asda super store

We arrived at our destination late; and looked at the 'specials' board. We paid for our meals and sat down with a drink. After some tooing and froing; what we had chosen was not available, nor was anything else on the menu (that appealed to us) that evening. Our money was refunded accordingly. We popped to a Pub up the road; and had a meal that was not particularly nice; so commented as such, and were given a part refund. Just when we thought it couldn't get any worse. In the morning when we went down for beakfast (at about 9.00am); there was little choice; as they had 'ran out' of everything. We had toast; and a glass of orange juice. Although staff apologised; it wasn't good. We had a day out looking at the sites; the castle and city centre. It started to snow; so we went back to the Hotel. The room was freezing! We asked for assistance, but it was a known problem, and the engineers came out; we waited several hours for the temperature to come back up to spec! Even the landing was warmer than our room. It was so cold in our room that that evening we went to bed fully dressed. In the morning, we were just so fed up; and the snow by now was tumbling; we had a breakfast (and there was a bit more than there was the previous day,; despite us going down an hour later!?); we ventured home. Not sure that we will book with Superbreak again. Up until now, always thought the Quality of your hotels has been good. This was too disappointing

The power to the hotel was cut at approximatley 06:00 on the day of my departure. I therefore had to shave and shower in the dark. The continental breakfast was prepared and served before the power cut but there was no hot water for tea and coffee, although the hotel did suggest that they would pay for me to have a cup of coffee in the gym nextdoor.