Best Western Stoke-on-Trent Moat House Reviews (Stoke-on-Trent)

Star Ratings Explained
4 stars
Etruria Hall, Festival Way, Stoke on Trent, Staffordshire, ST1 5BQ, England
Best Western Stoke-on-Trent Moat House

Our star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.

They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.

Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.

From Price

This from price is based on the lowest price, per person, per day, within the next 6 weeks.

From Price

This from price is based on the lowest price, per person, per night, within the next 6 weeks.

Per Adult Per Stay

This price is the total price each adult will pay for the entire break (including tickets if stated). Exact prices, including any supplements and child prices, will be displayed on the next page as policies vary from hotel to hotel.

Customer Rating

The customer rating is the average hotel score out of 5. To ensure all reviews are genuine, hotel reviews can only be added by customers who have booked through us at the hotel in question.

Customer Rating

The customer rating is the average show score out of 5. To ensure all reviews are genuine, show reviews can only be added by customers who have booked through us for the show in question.

Star Rating

Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations. They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities. Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.

Commission Level 1 applies to the hotel element of this booking.

Commission Level 2 applies to the hotel element of this booking.

Commission Level 3 applies to the hotel element of this booking.

Top Price

Top Price Stalls or Dress Circle

Second Price

Second Price Stalls or Dress Circle or Grand Circle

Third Price

Upper Circle or Rear Stalls/Dress Circle

Fourth Price

Rear Upper Circle

Fifth Price/Budget

Top Tier or Upper Circle rear side seating

Sixth Price

Back rows of Stalls or Upper Circle

Prices from £31.60 (per person per night)
Best Western Stoke-on-Trent Moat House - Swimming Pool

Read reviews for the Best Western Stoke-on-Trent Moat House. We only accept reviews from customers who have booked at the Best Western Stoke-on-Trent Moat House through us. This means better quality reviews which you can trust. View Hotel Details

No of Holiday Reviews for this hotel - 42

Overall Ratings for Best Western Stoke-on-Trent Moat House. Scores are based on 1 (poor) to 5 (excellent.)

SleepBreakfastStaffOverall Score
4444

Best Western Stoke-on-Trent Moat House Hotel Reviews

Showing 1-5 of 42 reviews

Short Break In Stoke-On-Trent

A customerwho stayed at this hotel wrote this review.

Stay Date: 05/04/12

Overall Hotel Rating:

5 out of 5

Great location in stoke just walking distance to festival park which consist if cinemas, bowling, water activities, pizza hut, mac d etc.

Hotel Ratings
Sleep5
Breakfast4
Staff5
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Over Night Stay

A customerfrom UKwho stayed at this hotel wrote this review.

Stay Date: 26/02/12

Overall Hotel Rating:

4 out of 5

Hotel was very good, stayed to visit family, breakfast was good buffet style self serve coffee machine great. Leasure facilities pool ect great, our second visit. Close to cinema, water park and shops.

Hotel Ratings
Destination4
Sleep3
Breakfast5
Staff4
Dining Tips
Toby Inn5
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Just Good Comments, No Reason For Bad Ones

A customerwho stayed at this hotel wrote this review.

Stay Date: 23/08/11

Overall Hotel Rating:

5 out of 5

This I can say with hand on heart was the best stay, compared to last year. I was misled by last years booking by the hotel group that owned the hotel I booked. The rating of that hotel should have been 1 star, or even 0 star, because the room were filthy, but their advert was of a cleaner, and comfortable looking room which wasn't the case at all, so did not stay there instead was offered a sister hotel which was also a 1 star rating, but a little better than that of the norbeck castle hotel, blackpool. At the best western stoke on trent moat house,(4 star) the service was excellent, the room was massive, and clean. Swimming pool jacuzzi, sauna, gym etc was well worth the stay. Staff very polite and helpful. Guests were polite people too. I just don't have any complaints, and will go back no doubt. Secure onsite car park with no charge for parking. The price was so unbeatable by any competitor. Oh just one thing comes to mind, on suite fridge would be really ideal, but the staff can store cold food/drink in their own fridge for you.

Hotel Ratings
Destination5
Sleep5
Breakfast5
Staff5
Attraction Tips
Alton Towers5
Dining Tips
Ben and Jerry's4
Alton Towers Splash Landings Restuarant5
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Alton Towers

A customerwho stayed at this hotel wrote this review.

Stay Date: 13/08/11

Overall Hotel Rating:

5 out of 5

We stayed at alton towers for 2 nights and then moved onto the moat house hotel on the 3rd night. The room in the hotel was very good and clean, and we were very impressed with it. The breakfast was very disappointing and the restaurant was not very clean and the staff were very miserable and seemed quite lazy.

Hotel Ratings
Destination3
Sleep5
Breakfast1
Staff3
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Short Break In Stoke-On-Trent

A customerwho stayed at this hotel wrote this review.

Stay Date: 29/07/11

Overall Hotel Rating:

4 out of 5

The manor house had lost our booking, after a long wait when they tried to blame superbreak for their mistake they finally arranged a transfer to the moat house hotel in stoke. The moat house best western was good, friendly helpful staff, good breakfast, nice pool. We had a great day at alton towers and fortunately the initial mix up did not spoil our trip.

Hotel Ratings
Destination4
Sleep4
Breakfast4
Staff4
Attraction Tips
Alton Towers4
Dining Tips
Frankie & Bennys4
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Showing 1-5 of 42 reviews

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