Terms and conditions for Reward schemes
General
- Group bookings cannot be split into multiple bookings. Hence bookings for the same dates will only be counted as 1.
- A booking for several nights cannot be split into multiple bookings. Hence bookings for consecutive dates at the same hotel will only be counted as 1.
- No discounted bookings or bookings via third parties will qualify. All bookings must be made through superbreak.com, Hotelnet.co.uk directly or via our Reservation Centre.
- Cancelled bookings do not qualify.
- Customers must be over 18 with a valid credit or debit card.
£30 Discount Voucher
- This offer is based upon booking date for bookings made since 1st January 2006. When 5 qualifying bookings have been made a £30 discount voucher will be sent to the customer, valid for a booking made within 3 months from the date shown on the voucher.
- To use the £30 discount voucher, the booking must be for a minimum of £100 and made through our Reservations department (0871 221 4444 - (calls cost 10p per minute plus network extras)) or on superbreak.com. If booking on the website, simply enter the reference number on your voucher during the booking process to obtain your discount. If booking by telephone, please call 0871 221 4444 (calls cost 10p per minute plus network extras) and quote the reference number to your Reservations advisor who will them apply the discount.
- Vouchers cannot be exchanged for cash, travellers cheques, food, drink or any other services at any hotels.
- Marketing must be informed (marketing@superbreak.com) before the 5th break is booked if a customer has moved house to ensure the £30 voucher is sent to the correct address.
Free Break
- This offer is based upon booking date for bookings made since 1st July 2005.
- Marketing must be informed (marketing@superbreak.com) before the 11th free break is booked if a customer has changed their name or address since 1st July 2005 as this may mean not all 10 bookings have been grouped together on our database.
- The value of each booking used to calculate the average for the 11th free break is the final value after any amendments have been made.
- The 11th break must be paid for in full before the cash equivalent reward is sent. The cash equivalent reward will be the average value of your previous 10 qualifying bookings.
- A cash equivalent reward could be in the form of a refund cheque or as Superbreak gift vouchers to be decided at Superbreak's discretion.
- Should vouchers be issued as the cash equivalent reward, any booking, where the vouchers are redeemed against, that is less than the value of the voucher, a refund to the difference will be issued in Superbreak vouchers provided the difference is greater than £5.
- Should vouchers be issued as the cash equivalent reward, the voucher must be returned to Superbreak, with the corresponding booking reference noted, for the refund to be implemented and any change to be issued.
- It is accepted that the "A-list" customer reward scheme will be in operation until at least January 2008. Should the scheme be discontinued before this date customers will be given 3 months notice during which they can reach the required number of breaks to qualify. Customers will have 6 months from the date of termination to take their free break.
- Superbreak reserve the right to amend the "A-list" customer reward scheme without prior notification.
