Book online or call: 01904 717 362 Open 8am - 10pm, 7 days a week

Important Information about Flight & Hotel Packages

If you have booked a SuperBreak package including flights, you will have received booking confirmation by post or email. Please carefully read and check the information provided and contact us immediately if there are any errors in the flight details and passenger information shown.

Our offices are open 7 days a week from 8am-10pm GMT, 7 days a week. Please call us on 01904 717 362 (calls charged at standard rates) from the UK or +44(0)1904 436046 from overseas if you have any further questions or queries.

Airline Conditions of Carriage

When you buy a flight inclusive package from SuperBreak you are also bound by the Conditions of Carriage of the airline you are travelling with.

Each airline has its own specific Conditions of Carriage that cover a wide range of areas including:

  • Expectant Mothers & Fitness to Fly
  • Special Assistance
  • Carriage of Animals
  • Right to Refuse Baggage
  • Right to Search
  • Collection & Delivery of Checked-in Baggage
  • Removed Items of Baggage
  • Conduct on Board Aircraft and at the Airport
  • Refusal to Carry & Removal of Passengers
  • Damage to or Loss of Checked-in Baggage
  • Delay to Checked Baggage

Before you travel it is your responsibility to have read the Conditions of Carriage specific to the airline you are travelling with. Please note these are in addition to the SuperBreak Terms & Conditions which are also printed on the reverse of your confirmation document.

FAQs

Flight check-in

  • Check in at the airport is included in your package, so there is no need to check in online in advance.
  • Please ensure you are present at the airport check in desk with plenty of time to spare (minimum times are specified on your booking confirmation

Baggage allowance

  • Your package price includes 1 checked in bag per person. Weight allowances vary per airline and are specified on your booking confirmation.
  • Infants are not entitled to a baggage allowance
  • You will be charged by the airline for any additional bags or those over the weight allowances on both the outbound and return journeys.
  • One item of hand luggage is permitted on board the aircraft and weight & dimensions are specified on your booking confirmation. Any bags larger/heavier will be placed in the aircraft hold and you will be charged at the gate by the airline.
  • Strict rules apply to the carriage of liquids in hand luggage.

Passports/Visas:

  • It is your responsibility to ensure you have a valid passport and any necessary visas for the countries you are visiting.
  • Please ensure your passport will be valid for at least 6 months after the date of your return travel date.

SuperBreak uses a secure server to encrypt and protect all communication of personal details and credit card information between yourself and the SuperBreak reservation system. Our secure server is authenticated and certificated by GlobalSign.com, making your booking 100% secure. Your details are also protected under the Data Protection Act. If you have any questions with regard to the use of your personal data, please email marketing@superbreak.com.

Book online or call

  • UK Call Centre open 8am-10pm GMT, 7 days a week
  • 01904 717 362
  • For Groups of 5 rooms or 10+ adults call 01904 420 454
  • (calls charged at standard rates)

Why book with us?

  • Prices include all taxes
  • No credit card fees
  • No booking fees
  • Established for over 30 years
  • Winner of the Best UK Operator 2017 - Globe Travel

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Travel Aware - Staying Safe and Healthy Abroad

The Foreign & Commonwealth Office and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information check www.gov.uk/travelaware and follow @FCOtravel and Facebook.com/FCOtravel

Keep informed of current travel health news by visiting www.travelhealthpro.org.uk

The advice can change so check regularly for updates.

Eboracum Way
Artemis House
York
North Yorkshire
YO31 7RE
GB

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