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Super Break Jobs

Super Break Jobs

We currently have over 150 members of staff working for us. From the sales team who work closely with Travel Agents to the contracts team that secure our fantastic hotels and offers, the contact centre team who are on hand to advise customers with their booking or the web team who help make it all work; there are plenty of career opportunities within Super Break.

Super Break are a well-established travel company having been in operation for over 30 years. During that time Super Break has gone from selling hotel beds only to selling a variety of products and breaks including West End theatre tickets, P&O mini cruises, Eurostar breaks, flights, O2 concerts and rail packages.

At our modern offices in central York we offer a variety of staff benefits including charity days, familiarisation trips, free fruit and refreshments and generous staff discounts on our products.

If you wish to apply for any of the jobs listed below, please send a current CV with a covering letter to careers@SuperBreak.com

Current Vacancies

Head of Trade Relations Read more information

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Department:  Sales
Reporting to: Customer Experience & Business Improvement Director

 Job Purpose

 To lead the Travel Trade strategy, ensuring that the channel is represented across all internal business initiatives. To manage TUI and Thomas Cook account relationships at a Head Office level and to develop new business opportunity initiatives that flex in line with industry evolution.

 Responsibilities

 Maintain strong relationships with key commercial personnel at Thomas Cook and TUI head offices.

  • Negotiate mutually beneficial commercial agreements, strategies and initiatives to maintain revenue levels and drive profitable sales growth.
  • Maintain regular communication with sales updates, performance updates and annual business reviews
  • Collaborate with the National Sales Manager to formulate trade focused sales initiatives, incentives and activity to be implemented across the branch networks for TUI and Thomas Cook.
  • Develop opportunities for new business generation
  • Own the trade marketing budget and calendar, co-operating with the Group Marketing team to align with the Super Break brand strategy
  • Develop the Trade Social Media strategy and engagement activity
  • Represent Trade channel for internal business initiatives, projects and forums
  • Support budgeting and forecasting activity for the trade channel
  • Ensure Agent website enhancements are championed at BAU sprint sessions
  • Ensure agent problems and complaints are resolved quickly and efficiently, in line with the customer experience programme (being developed)
  • Keep abreast of developments in the travel market, share and utilise knowledge within Malvern
  • Role model the Values of the organisation

Expertise/Skills:

  • Experience in the Travel Trade in an account management role
  • Experience of managing budgets/forecasting and analysing performance and trends
  • Forward thinker, with a positive approach to change
  • Self-starter, highly driven and results focused
  • Customer focused
  • Commercially astute
  • Analytical & logical
  • Highly organised
  • Strong communicator
  • Excellent stakeholder management skills

Digital Content Team Leader Read more information

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Date Posted: 02/08/17 Based: York

The Super Break Marketing Department Team in York is currently recruiting for a Digital Content Team Leader

Primary Job Purpose:
  • Utilise the new Content Management system to create and develop inspiring product and content pages for Super Break owned sites (desktop and mobile across UK and Ireland), which meet the Product, SEO and Conversion Teams' requirements.
  • Develop the Super Break blog and overall content strategy and work with the PR and Social Media Manager on delivering our PR and Social Media strategy and campaigns.
  • Plan the workload of the Digital Content team in line with the commercial requirements of the business and to integrate with all marketing activity across the different departments.
  • Ensure all on-site content is up to date and in the brand TOV: hotel descriptions, landing page content, product page content, blog posts etc.


  • Key areas of Responsibility:
  • Utilise the new Content Management system and other admin tools to create and develop content pages for Super Break owned sites, which meet the Product, SEO and Conversion Teams' requirements, including liaising with Usablenet to mobilise new pages.
  • Organise and keep the on-site merchandising up to date to display relevant and seasonal products to customers and align with wider business objectives - using sales reports and product spreadsheets.
  • Co-ordinate the content requirements from relevant areas of the business and/or external suppliers, ensuring the team deliver on the required deadlines.
  • Integrate content activity - blog creation & site placements and/or with the wider marketing & e-commerce activity to ensure seamless approach.
  • Work closely with the relevant internal teams/ external suppliers to mobilise new landing pages - Design, Development, Business Analysts and Usablenet.
  • Work alongside the Online Marketing Team and external agencies (including SEO & PR) where appropriate to develop and deliver content to support Search/PR and email campaign activity.
  • Manage and drive forwards the Content Marketing Calendar across the web and blog with support from Digital Content Team and the PR & Social Media Manager, ensuring content is in line with business objectives and seasonality.
  • Analyse and report on all content marketing activity (including the blog), including reporting on ROI (where applicable) and suggestions for future development.
  • Be an internal champion and custodian of content across our websites and blog, ensuring content is fresh, relevant, on brand and adheres to our quality guidelines.
  • Work closely with the PR & Social Media Manager to ensure the Digital Content Team deliver and grow our social media metrics in line with the Social Media Content Plan.
  • Support with researching content for the Social Media and PR activity, and provide proofreading & copywriting skills when reviewing press releases and campaign content (on- & off site).
  • Own tasks and problems that arise in the team and see them through to a satisfactory outcome.
  • Research & Innovation: keep abreast of Content Marketing and social media developments across travel & other sectors to ensure we uphold best practice and remain best in class for content.


  • Skills, Knowledge & Experience Required:
  • Experience in a results focused business, ideally managing a team.
  • Proven strong writing and copy editing skills, including writing content for web and social media whilst working to tight deadlines.
  • Experience of delivering content campaigns online, ideally working in conjunction with internal teams and third party agencies.
  • Interest in wider online marketing disciplines, including search engine optimisation (SEO).
  • Experience using social media channels.
  • Understand content marketing & optimisation techniques and how they can be used to drive traffic, conversion and engagement and ultimately inspire customers.
  • Understanding of existing and emerging social media channels & how they can be used to drive traffic and engagement.
  • IT literate (including Microsoft Office and Adobe programmes, e.g. Photoshop).


  • Personal Attributes:
  • Team player
  • Can do attitude/problem solving
  • Organisational/multi-tasking skills
  • Self-motivated
  • Creative - generates new ideas and seeks to improve the norm
  • Passionate about their work
  • Must be a fast learner
  • To apply, please send a current CV with a covering letter to careers@superbreak.com

    Eboracum Way
    Artemis House
    York
    North Yorkshire
    YO31 7RE
    GB

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