Customer Reviews by Destination - Newcastle Outer

We used Superbreak vouchers which had been given to us as birthday presents which is a very functional gift. We arranged our hotel accommodation with Marriott Hotels as they have a good reputation and they lived up to their acclaim. Beamish was an excellent place to visit as it is suitable for any age group.The North East coast is well worth a visit.

Drove up the coast from Sunderland to Craster and walked along by the sea and on the deserted beaches beyond Dunstanburgh Castle. Caught the Metro into Newcastle, explored the wonderful riverside and visited the Sage, Gateshead and the Baltic via the Millennium Bridge. Top tip- take the Metro and and leave the car behind when travelling into Newcastle.

Stayed at the George Washington Hotel in Washington. Excellent hotel and friendly staff. Decided to get a taxi into Newcastle city Centre as we were going to watch Newcastle football club. This was definitely the best way to get into Newcastle on a busy Saturday morning. The fare was £12. It was very easy to get a return taxi as there are numerous taxi ranks. The football stadium is extremely well organised in terms of organising large crowds. Excellent shops and museums in Newcastle itself. All staff in shops are polite and there is a very friendly feel to the place.

Great hotel where we held a family reunion. Excellent rooms with sea view.

Good bars within walking distance. A fine coastline well worth a stroll. Good restaraunts within walking distance and an excellent fish shop just around the corner.

If staying at this hotel try and reserve the top room with the glass windowed tower. fabulous views over the sea,beach and front. You could sit there with a pot of tea or glass of wine for hours. stunning.

Completed all the shopping in Newcastle. Visited Niece and had a meal with her

Our main purpose in visiting Sunderland was to see family. Obviously - all of our time was spend at the family home.The hotel was excellent - the room beautiful and comfortable and the breakfast - a real treat.

Had an enjoyable lunch in the hotels conservatory. Hearty sandwiches,pricey but tasty and very filling. Views and environment very relaxing. Had Dinner in the Print room, formal atmostphere, food excellent but tables a bit too close together, pricey but worth it for a special occasion.Spa facilities excellent including a fantastic steam room with LED lights in the ceiling, pool luxurious but did get very busy 10-12, 4-7pm when children were allowed in. Not enough loungers around the pool.We upgraded to a deluxe room from a classic room, cost around an extra £30. Disappointed, the room was in the old part of the hotel, the room had character, beamed ceiling but there was damp on the window frames/sills. It was also cool and the heating could not be altered. My sister visited 3 days later and stayed in a classic room which sounded much more comfortable, clean & warm so suggest not upgrading as the only difference is the size of the room. Very happy with hotel service and amenities apart from the room.

An overnighter at the North East's contender for friendliest hotel, starts well with a substantial carvery lunch accompanied by a bottle of half price (£23.00) red. Reception is as welcoming as the room which has the bonus of a sea view.Lunch is walked off along the sea front with the cliffs, rocks and smooth sandy beaches contains all the bracing ingredients needed. An undiscovered gem of a location that has to be tested out to be appreciated.A friendly greeting and chat at breakfast sets up the return trip home.

We visited the Gateshead MetroCentre for a days shopping which was good but tiring.We returned to our hotel to relax and chill out in the leisure facilities. We discovered we had forgot to pack our swimming gear but no problem the pool had a shop and the staff were extremely helpful.After relaxing we headed for the restaurant, the food was lovely even if the choice was slightly limited, my wife had to ask for a chicken dish but again the staff were brilliant. I fully recommend the experience we had to everyone who is looking for a relaxing break

Unfortunately this was a working break so no time for relaxing. The hotel is fantastic and the food some of the best I've had.

Well worth a visit. Interesting exhibits, fascinating building and some superb demonstrations of glass blowing, etc.

Just a great time with my adorable wife in an superb hotel

Visted relatives and places I hadn't seen for thirty years or so. Walked along the pier at South Shields.

Beautiful Country House Hotel, in lovely surroundings. Excellent food. Unfortunately we didn't have time to use the Spa but if the rest of the hotel was anything to go by I'm sure it would have been lovely. Would definitely go again.

We stayed at the Derwnt Manor due to its close proximity to Diggerland. On arrival at Diggerland, we were the only customers there due to the local schools' half term being a week later. We had an excellent day out trying out the different diggers and rides including the land rover safari. Well worth a visit.Derwent Manor was a great base to explore the surroundings. Externally, it looked like a mock castle and continued the olde-worlde theme inside. the staff were very friendly and helpful.

Our short stay at the Derwent Manor Hotel on the occasion of our son's wedding reception proved to be excellent in every way, food, rooms, breakfast and staff.Catherine Armstrong

This was our first visit to Sunderland and we were pleasantly surprised. We stayed at the Marriot Hotel which had an excellent location on the sea front. Hotel was lovely with spacious, warm, well laid out rooms. We had a meal in the restaurant which was excellent and the breakfasts kept us going all day.The promenade was a very attractive walk despite the cold weather. The taxi drivers were a mine of information and exceptionally pleasant. Could have done with more time to explore this lovely part of England.

The hotel was very good, the staff were very friendly and helpfull and the food was excellent. The staff were very good with the children at meal times.We took the grandchildren onto the beech which was also very good.An excellent hotel.

We had a great action packed weekend to celebrate our 60th. birthdays. The golf was great, tennis courts could have been better and pool was fine.

my husband &i wanted a overnight stay in a hotel with spa facilities went onto your web site & was very happy with your offer.hotel was excellant food & staff very good hotel very well kept & the grounds were lovely would recomend a stay we wiil be going again

Stayed overnight in the Marriott Hotel Seaburn, Sunderland. We were upgraded to the best room and it was a lovely room. Sadly it was spoilt by the noisy air conditioning which would not go off and kept us awake - despite turning it off at the wall. Complained at the desk the next morning but no apology. Only "We'll get maintenance to fix that before the next people". Er - well what about our sleepless night?

Meeting up with our family including grandchildren. Had a very enjoyable time in hotel. All staff were very helpful and nothing was any bother. Pool was great especially for younger kids with water wings. Didn't go anywhere as weather was too cold. Had a lovely meal in gabrieles on 2nd night. Just had a lovely time and hotel came up better than expectations.

We have stayed at this hotel twice recently. Clean, warm, friendly, good food and lively atmosphere. Good value and will certainly return. Whilst stopping here visit Durham cathedral, Hexham for a little retail therapy and Blanchlands medieval village and have a pint and a sandwich at the lord crewe arms.

From the first moment our stay was fabulous, the hotel was spotless the staff were very helpful and the views were magnificent! ten out of ten all round!!.

After visiting this hotel last year we decided to go again for a nice chill-out weekend, and we had just that! we had glorious weather so we just stayed in the hotel grounds which have stunning views. Thoroughly enjoyed the leisure facilities too. The evening meal was beautiful. We will definately be going back soon.

Matfen hall is a great hotel for a short/long break. Room 3 was a great size for the 3 of us with beautiful views over the golf course. The room itself was very nice although the bathroom I felt was a bit tired! the whole experience is really relaxing, from the pool/spa to having a relaxing drink in the conservatory. The meal was excellent, the whole ambience was just perfect and our waitress (hungarian) was lovely and attentive. Breakfast was good, a great choice, again staff were lovely. My husband and I were at this hotel with our teenage daughter, who loved the hotel and dining experience. I would certainly recommend this hotel, if your thinking of going, just book it!!! Hope to be back soon.

Stayed in seaburn, nice little seaside town, lovely beaches, great base to explore north east. Marriot was excellent,staff were very helpful and professional and facilities were really good.Very impressed with angel of the north and all that newcastle had to offer. Durham was beautiful, would love to return to see more of this lovely part of the country.

My wife and i had a wonderful break at the derwent manor.

Attended the jehovah's witnesses district convention in radio city stadium.

Went for a quiet weekend and did just that. Terrific value, very enjoyable super room 5****.

We had a wonderful stay at derwent manor I had 3 rooms booked for 6 of us and tickets to their turkey and tinsel (yes in june) the staff and manager couldn't do enough for us very well done. Already booked 6 rooms for a family birthday in july thanks.

Had a great 2 night stay with dinner on 1st night. Staff were extremely helpful, room was clean & spacious, food was delicious, pool area was quiet and relaxing. Only negative comment is that bar drinks seemed a bit steep for a 3* hotel. Otherwise a brilliant weekend, we would go back.

We had to move rooms at 4am as I couldn't sleep due to the noise from above my room sounded like a generator just a loud buzzing noise but the staff said the generator was at the other side of the building the man on reception was very helpful and agreed that he wouldn't have been able to sleep either. The staff are are lovely very friendly and it very clean, but i wouldn't go again as i like my sleep !.

The hotel was an excellent choice. The food was excellent - staff did everything they could to cope with my gluten free dietary requirements admirably hotel and surroundings something to die for. It was so peaceful and quiet. My wife and I enjoyed our stay and would reccommend the hotel to all.

This hotel was amazing for the value. We had a 2 night stay with breakfast and evening meal for £100 which wouldn't really have covered the food costs for the 3 of us. We got a fantastic room which had a lounge(bedroom for us as we had 3 in the room with our child) bedroom bathroom and so much space. We were also on the beach frount near shops and food places which we didn't visit as one of our party got a tummy bug and spent the stay in bed so just used hotel for food. But a brill place that i will recomend to everyone!.

We were a little worried before arriving as we had read some reviews about the hotel but we found the staff really friendly & helpful & the food was impressive. The only drawback was that the bar closed quite early. The fitness facilities were small but clean and a welcome chill out after a day of torrential rain!.

Metro centre newcastle is a good place to get all the shopping done under one roof. Promenade outside the hotel is a good way to get fresh air and walk off the meals on an evening.

Very happy with hotel, although the exterior is unappealing the interior, bar, restaurant and ground are well kept and comfortable. The room was a good size, comfy bed, bathroom small with a smelly shower curtain. Staff very pleasant and helpful. Not advised that the restaurant menu changed at weekends, the choice through week was limited.

Couldn't fault the hotel - friendly staff, lovely quiet room, excellent breakfast and great facilities eg. Swimming pool. Would definitely stay again.

Great night out going round the pubs in newcastle town centre.

Great golf and beautiful countryside- very helpful staff and good golf pro

Excellent hotel stay in the Best Western Derwent Manor. The room had excellent views over the hills (even better when they're covered in snow!); the room itself was surprisingly large for a 3* hotel - the bed was comfy, good sized and well equipped bathroom, also included tea making facilities. My only criticism would be the television - it could do with updating/not being on the floor!We had dinner in the hotel's bar. Both meals were homemade and tasted delicious, well worth the £22 for two specials! And the staff were very friendly and helpful. Breakfast was equally delicious - cereals and pastries for those like me who don't want the full cooked breakfast (which was available on request). We made good use of the spa; nice little pool and Jacuzzi, very relaxing with the views surrounding it, and a sauna available for use too. There was also a gym but i'm afraid I was too busy chilling out for that! Again the staff were really helpful in the spa, even offered towels if they were needed.Overall a fantastic stay especially for the money - great rooms, great facilities, great customer service. We definitely want to stay again soon, but this time bring our family and friends!

Have visited this place before and always have a good time

Good day out in Newcastle

Played golf and generally relaxed

We used the metro from Sunderland to Newcastle University, a simple experience. Grabbed a quick sandwich before the History Talk. A hurried bit of shopping in an overcrowded Newcastle before metroing back to Sunderland. The Marriott is the friendliest hotel in the UK, so we soon settled in for the England debacle. After that it was a spot of room service and good night. Next morning it was time to pick up the ancient parents ready for the drive home in time for Sunday lunch.

Sampling English food in the hotel restaurant, especially the English breakfast, made the stay memorable. There were coffee places to cater for all tastes in Eldon Square and the large stores.

A lovely hotel.Nicely positioned on the edge of Washington. Easily accessed- though the instructions were not very accurate.The bar stops serving bar meals at 6 pm so we had to eat in the restaurant-but staff were very helpful and it was a very nice meal.The leisure club is small but intimate and the pool is also very small but adequate. Breakfast was excellent.Larger than average bed.

Typical Marriot - lovely swimming pool. Had a room with a sea view, but fancied the one along the corridor which had big bay windows overlooking the prom. Was in the annex over the car park and so was not disturbed by the wedding party. Had the deal for 2 nights b+b and dinner on the first night and this was very good value at £90. Dinner was excellent, plenty of choice even though table d'hote. Only complaint was that at breakfast on Monday staff were very slow to replenish buffet after the main rush (we went down at 9.10am) and we had a long wait even for things like bread. We had a day out to Hartlepool historic quay. Plenty to occupy children, and not too expensive. Souter lighthouse was also very geared up for children.

Our recent weekend break at Derwent Manor, was excellent. On arrival we were upgraded to a suite, which was very clean and tidy, and decorated nicely. Staff were really helpful and friendly, and we made great use of the free leisure facilities, which were excellent aswell.

The hotel was good but choice in restaurant poor for vegetarians, lovley atmosphere and nice interior spa area changing rooms needed redecorating, but great value.

Hotel views were loveley from main bedrooms.

The hotel was average. Good, comfortable beds but the room was noisy due to fans/ heating. Breakfast was ok but not great. Disappointed that breakfast for over 12 year olds was ??10 per person extra and not included with their booking. This seemed to be a very steep price for an average breakfast. Staff were very good. Nice area to visit. Good shopping in the metro centre or newcastle city centre. Durham is a nice place to visit. We were not impressed with beamish museum but you need to visit to decide for yourselves.

The Derwent Manor Hotel is a 3-star hotel punching way beyond its weight. Good room (112), good food and service. Great value Superbreak offer of 2-nights B&B plus dinner on the first night at just ?72pp. An absolute bargain! We had a very comfortable and relaxing stay and we will return.

Just great for Christmas shopping. Hotel very dog friendly, clean & great food.

Went to a family funeral and added an extra day which enabled us to visit Durham,used the very convenient park and ride facility.The Christmas Festival started our Christmas build up and was thoroughly enjoyed by us. We have visited this hotel before and know of its proximity to lots of places to visit.We had a meal on our first night which was one of the best we have had in a hotel.Breakfast was excellent,as usual, which sets you up for the day.

We had a fantastic time at Matfen Hall, accommodation was faultless and the spa facilities were great. Only downside was the lack of choice for dining and the price of the drinks was too high. Otherwise superb place in a great location, perfect for a romantic getaway / chilled out break. Would definitely go back again.

This was our 4th visit and the hotel was up to the usual high standard. Recommend the Black Bull in Corbridge for your evening meal, good food and good value.

Overall the stay in the hotel was okay. The room was comfortable but in need of some updating. The worst thing was the noise at night. Fire doors and bedroom doors constantly being opened and closed and people making a noise, in other rooms, all through the night. At 4am one morning I even had to complain to the night porter. The noise still continued though. Some friends of mine stayed in another room and heard nothing though. Lucky devils.

The hotel room was a suprise as my boyfriend and I were given a suite, very large and spacious room however I would not have paid much more for it... Hairs in the sink and shower, left over confetti on the carpet so obviously not vacuumed, just little things like that which spoilt such a beautiful room. The staff at the hotel were very polite to us, but it was obvious we were given preferential treatment as the other guests were not given very good customer service. Apart from that it was a very plesant stay. On the way to the hotel we went to butterfly world which would be great for a family day out, free parking too. We then spent 3hrs at buttercups pottery which was great fun, good value too. On the first day we started off in the hotel swimming pool which was small but very nice. During the day we went to High Force waterfall which was very pretty, we then spent the rest of the day at Sunderland beach, not much to do though if you dont like looking for crabs! On our final day we went to Tynmouth aquarium which was also on the beach which was great fun. Overall a good little holiday.

Arriving at the hotel they have only 1 room booked although I had booked 2 rooms and had that on my confirmation. The problem was solved and we enjoyed the stay. We visited the indoor pool which the kids enjoyed. Lovely surrounding, nice views.

My husband and i were celebrating our anniversary, we already had tickets to see hairspray at the Empire Theatre. Great show! the theatre staff were lovely and the performance was top drawer. We stayed in the Marriott Hotel on the beach front. First impressions of the hotel were very good, the hotel is very well equipt very clean, the reception staff were very pleasent. Our room was fabulous, it felt more like a suite, separate sleep area and seating area, bathroom all immaculatley clean. The bed was huge and the bed linen was very special crisp and luxurious. After a very restful nights sleep we were looking forward to breakfast as the information in the room promised a delious choice of food cooked to order or from the extensive hot/continental buffets. Sadly this was not the case, breakfast consisted of a very disapointing buffet.

Abrupt rude staff and manager, £15 for ice if taken to room, extremely small dinner portions, only two choices on menu, unless you pay supplement in excess of £4.95. No cold water during stay, primitive heating. Large room with views over 20 acres of grounds, impressive building. Derwent reservoir short drive away for a relaxing walk, hexham and corbridge close by. Consett 5 mins away with plenty of bars and clubs. Hotel bar very expensive, swimming pool complex new and clean .